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The job of the Data Centre Operations Engineer includes carry out the day to day operations of a Tier 3 Data Centre, maintaining the overall uptime of the facility and maintaining the security procedures.
Qualifications:
Minimum of Diploma in Electrical/Mechanical or equivalent
1 -2 years experience in a similar position
Functional Skills:
Strong working experience with networking best practices including structured calbing and network design.
Familiar with IP routers and switches.
Self-motivated, continuous learner and comfortable and effective working in new areas that require experimental and rapid problem solving.
Duties:
Reporting to the DC Operations Manager, the primary duties of the Contractor will be, and not limited to, perform support and client consultation to our clients: plan, design, implement and support customers’ Network Infrastructure.
Perform day to day operations of the Data Centre.
100% hands-on with data centre infrastructure provisioning and server/network equipment deployments
Actively participate in Data Centre capacity planning and growth including cage/rack layouts as well as power and cooling systems
Perform maintenance surrounding data centre infrastructure upgrades and hardware refresh.
Manage assigned customer tickets/issues to resolution
Work in a team of data centre operations engineers in accomplishing the various day-to-day data centre related tasks as well as expansions and new build-outs ensuring proper handover of tasks and to be completed and incidents/events of note to the next shift member
Fulfilling project requirements for new data centre hardware deployments
Maintain Data Centre uptime to minimum SLA of 99.98% per calendar year
Perform software and hardware upgrades of key data centre infrastructure
Preventative maintenance to ensure high availability
Work to resolve faults that arise
Ensure optimal running of core network devices to maximize efficiency
Troubleshoot power, cooling and monitoring systems faults
Conducting system tests and analysing outputs to determine resolution of faults and
communicating these to the Senior Engineer/Manager
Improvement and Development of all data centre services/environments
Reviewing and making recommendations for necessary tools needed by Engineers to maintain the network
Actively participate in identifying critical single points of failure and provide recommendations for corrective measures
Work alongside consultants to be able to better support installed equipment / software
Work with various engineering departments to fulfil project requirements for new data centre hardware deployments
Maintain Data Centre Security
Observe all security protocols for access and change management
Ensure data centre security systems are operational including access controls, CCTV cameras and DVRs, fire detection and suppression systems
Maintain strict access control to all customer equipment and maintain strict customer confidentiality
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Data Center Operations Engineer
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