Customer Service Representatives

Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results.

Radius Global Solutions, located in Freeport, is seeking Customer Service Representatives to join our dynamic team!

Employees enjoy the following benefits: 

• Competitive hourly rate
• Lucrative incentive plans
• Provide lunch for first week of training
• Free Wi-Fi
• Annual merit pay increases based on performance
• Pension retirement plan with contributions from Radius
• Free transportation
• Excellent opportunities for advancement
• Contests prizes & giveaways
• Health, Dental, Vision, and Life Insurance
• Permanent employment (no contracts)
• Perfect Attendance Bonus
• Shift Differential
• Intermural Activities

Position Summary:

• Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results. 
• Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns. 
• Maintain excellent attendance and adhere to company policies.

 Skills and Requirements:

• Minimum of four (4) CXC/GCE subjects, including English Language and Mathematics
• Clear speaking voice
• Attention to detail
• Excellent written and verbal communication skills
• Proficient at working on a PC.
• Must be able to work any shift between 7am and 11pm (including weekends and public holidays).
• Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.  

MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK

 ALL APPLICANTS MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST