Revenue, Billing & Credit Controller

Revenue, Billing & Credit Controller

The Revenue, Billing & Credit Controller (RBC Controller) is responsible for executing revenue recovery strategies and initiatives that drive improvements in approaches regarding how to address bad debt and improve the overall company’s cash flow. The Controller will also be responsible for the management of all billing, revenue reporting and related accounting activity for the Yello Media Group Ltd. The role will include responsibility for managing a team.

 QUALIFICATIONS & EXPERIENCE:

 The successful candidate will have attained:

• Chartered or Certified Accountant or possess an equivalent internationally recognized professional designation.
• At least five (5) years at a senior financial accounting level.
• Ideally, would have at least two (2) years of experience in a billing environment at the managerial level.
• Experience in the use of SAGE 300 and in debt collection with verifiable results would be a definite advantage.          

SPECIALISED SKILLS, TECHNICALS/LEARNED DISCIPLINE:

•  A mature and responsible individual with strong initiative, analytical skills, and judgment to handle assignments independently.
• Excellent business writing and documentation skills and the ability to write professional reports.
• Must work well under pressure and be highly detail oriented.
• Strong, proven leadership qualities and the ability to motivate to ensure efficient business processes. 
• Lead, develop and oversee team members located in multiple YMG sites.
• Must be willing to work evenings, weekends, and holidays as required.
• The ability to manage simultaneous projects with a track record of meeting deadlines.
• Excellent interpersonal skills and previous experience managing a team.
• Previous experience working with an integrated accounting software package is essential.
• Willingness to learn and adapt to a fast-paced, high volume and dynamic environment.
• Candidate must be collaborative, and a team-orientated professional.
• Excellent customer service attitude and the ability to work well with other group members in a multicultural international organization.
• The candidate will be required to work with the Company’s billing software suppliers and to assist with the development of billing operations and reporting systems and must therefore be highly computer literate and capable of interfacing with software specialists at a high level.         

SPECIFIC FUNCTIONS:

 Billing Responsibilities:

•  Issuance of correct and timely bills via local Telcos.
• Direct billing by mail, email and via credit card and debit card.
• Development and maintenance of the Company’s billing systems and processes utilizing the Company’s publishing platform, with reference to the development of credit card billing functionality.
• Establishment of billing function targets satisfactory to Senior Management and for monitoring, reporting and achievement of same.              

REVENUE REPORT AND ACCOUNTING RESPONSIBILITIES:

 The candidate will be responsible for ensuring that the Company’s revenues are accurately reported, controlled, and recorded in the Company’s accounts. This will require:  

•  Design, implementation and oversight of the policies and processes that ensure that all billings are accurate and timely.
• Ensuring the maintenance of up-to-date Aged Debtors analyses for all types of debt.
• Review and approval of GL entries (including those related to revenue, and any revenue adjustment entries).
• Monthly production of debtors’ controls for all corporate entities and verification of GL ledger balances, matched to aged debt analyses, to strict deadlines.
• Overseeing the development of all reports required to monitor and report sales and billing activity through providers of the company GL and publishing software platforms.
• Contributing to and designing and implementing the group's financial policies and procedures.
• Taking a lead role in the preparation of year-end audit material and liaison with auditors.
• Assisting in managing the C&W agreement on a global basis and relationships with counterparts in C&W.
• Providing reports and analyses for the board meetings.
• Advising Senior Management on finance matters that affect the group.
• Assisting with Group financial planning and profitability analysis. 
• Assisting with the design of reports to optimize KPIs and variance analysis. 
• Producing accurate and timely financial reports.
• Identifying and resolving accounting and control issues related to business process changes.
• Representing the Finance Department on projects.

  CREDIT AND COLLECTIONS RESPONSIBILITIES:

•  Partner with Finance, Sales, Sales Ops, Sales Support and QA to proactively identify, develop, implement, and monitor strategies for credit assessment and debt recovery. Work with these and other required/identified teams to tactically implement strategies across the business.
• Partner with Sales, Sales Operations and Finance teams to deliver high service levels and processes for collecting and minimizing bad debt to ensure Credit and Collections Unit has the most effective company-wide processes and tools to achieve the Unit’s goals.
• Ability to understand the ‘as is’ process environment, determine areas of opportunities for improvement and partner with functional groups within YMG to operationalize and achieve improved Credit and Collections environment.
• Determine needed SLAs within the company, and external partners and establish tracking mechanisms that will be shared across executive management
• Develop and formalize all process flows and documentation.
• Review and analyze statistical data daily. Develop, implement, and communicate daily and monthly dashboards, delinquency, loss, external collectors, and collections unit reporting. Notify management of warning signals of increasing bad debt issues and drive corrective action.
• Develop/maintain strong rapport with senior client leaders and key business stakeholders.
• Assume responsibility for compliance with internal audit guidelines and regulations.
• Other Adhoc duties as required from time to time by Senior Management.

  SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:

• Normal office environment.
• May be required to work on weekends and or public holidays.
• Working long hours to complete time-sensitive projects.
• Must be willing and able to travel as required throughout the Caribbean, and the Americas.
• Must possess a valid passport, visa, etc as required to travel.

NOTE: These responsibilities may be reviewed and updated from time to time to keep aligned with the company’s needs.

                                                                                         Application: July 24, 2023