Design Operations-Hybrid

The Design Operations Lead is a specialist responsible for establishing and governing design processes and quality control across all product platforms.

The Design Operations Lead is a specialist responsible for establishing and governing design processes and quality control across all product platforms. She/ he is a reference in using Figma and/ or other relevant design tools and all its features. In general, the design ops lead is responsible for all of the overhead that makes design happen and everything that supports high-quality drafts, methods and processes.

• Define, refine, and govern design system.
• Establish processes that would optimize designers’ day-to-day activities.
• Establish design language continuity across all platforms.
• Establish a clear schematic for design delivery across various platforms.
• Define tools and infrastructure strategy required to complete design activities.
• Partner with development and QA to define and develop seamless design handoff and evaluation processes.
• Partner with growth to ensure product design branding is aligned with the brand guidelines.

• Creation, use and presentation of paper prototypes
• Creation, use and presentation of Wireframes
• Creation, use and presentation of High-fidelity, pixel-perfect mock-ups
• Creation and presentation of reports about usability, user research, heuristic evaluation and user testing to peers, lead and other stakeholders.
• Creation and maintenance of Design pattern libraries, style guides or design systems and design tokens.
• Creation and fulfillment of design QA process with Frontend developers to guarantee UI quality in production.
• Creation, maintenance of supplemental branding materials or guidelines to ensure synchronization between product design and brand design.
• Creation, use and presentation of Customer journey maps with peers, lead and stakeholders
• Definition of user problem statements based on user research
• Creation, use and presentation User personas

• 3 years’ experience in similar role
• Bachelor's degree in design and/or informatics with design major
• Figma
• Adobe suite
• Zeplin
• Microsoft software (Word, Powerpoint, Excel, Forms)
• Google software  (Doc, sheets, presentation)
• Communication software (teams, zoom, google meets)