Credit & Collections Officer

Credit & Collections Officer

Our client Carlong Publishers (Caribbean) Ltd. is seeking a proficient Credit & Collections Specialist to join their dynamic team.

Job Summary:

The Credit & Collections Officer is responsible for receiving and disbursing money  which involves processing lodgments, credit/debit card transactions and validating  cheques. 

Main Responsibilities:

COLLECTIONS

• Collects cash, cheques or electronic payments made to the company.
• Prepares receipts for funds collected or transferred to bank by customers 
• Reconciles receipts to General Cash Sales Invoices and funds collected 
• Prepares daily lodgments 
• Enters and posts amounts received to relevant customer accounts 

TRADE DEBTORS’ MANAGEMENT

• Locates and monitors overdue accounts 
• Inputs customers’ credit limits and ensure that they are updated as the need  arises 
• Creates new trade debtors’ accounts in A/R Module to facilitate prompt order  processing
• Records information about customers’ financial status and status of collection  efforts 
• Locates and notifies customers of delinquent accounts by mail, telephone, or  personal visits in order to solicit payment
• Advises customers of necessary actions and strategies for debt repayment 
• Persuades customers to pay amounts due on credit accounts, return cheques or  to return merchandise 
• Traces delinquent customers to new addresses 
• With approval from the Credit Committee, notify collectors, order merchandise  repossession and turn over account records to attorneys when customer fails to  respond to collection efforts 
• Prepares and distributes monthly customer statements 
• Prints and circulates monthly Aged Trial Balance 
• Reconciles and makes clean customers’ accounts 
• Prepares Bad and Doubtful Debts Schedules for review and approval by the  Distribution Logistics Manager and the Financial Controller
• Writes off Bad Debts approved by the Credit Committee 

Education, Experience & Competencies:

• Associate’s Degree in Accounting or equivalent
• 1-3 years technical experience
• Association of Chartered Certified Accountants (ACCA) Level 1 certification  required or equivalent
• Knowledge of Word Processing, Spreadsheet, ACCPAC
• Knowledge of accepted accounting practices and principles
• Excellent communication skills 
• Social Perceptiveness
• Information and Task Monitoring
• Self-confident and professionally tactful 
• Interested in continuous learning 
• Strong analytical abilities and skills for rationalizing business concepts
• Critical Thinking 
• Problem Solving, Judgement & Decision Making
• Attention to Detail and Accuracy