Security and Operations Coordinator

The Security and Operations Coordinator functions with limited supervision and is responsible and accountable for all operations/functions of the surveillance team as well as all security forces and systems deployed across the company.

 Summary:

The Security and Operations Coordinator functions with limited supervision and is responsible and accountable for all operations/functions of the surveillance team as well as all security forces and systems deployed across the company.

Duties and Responsibilities:

• Accountable for Surveillance Team and all functions performed by the Surveillance and Operations Monitors
• Implements an on-call shift system.
• Performs as a Surveillance and Operations Monitor when required.
• Manages and implements Security and loss prevention systems and conducts investigations, as required.
• Liaises with police, fire and external emergency and protective services, as required.
• Makes suggestions for surveillance & security operations policy and develops/ implements procedures.
• Coordinates response to emergencies, alarms, and response requirements.
• Resolves all vaults, CIT, nd lock issues in stores.
• Responds to incidents (on call) as well as making routine visits to review security performance.
• Holds spare keys for all locations for emergency access.
• Assists with budgets and manages the contracts with 3rd party security and service providers.
• Ensures all CCTV and Security systems are operational, and to be on-call responsibility in cases of   emergency.
• Ensures budgets are adhered to and validates 3rd party invoices.

Qualifications and Experience Requirement:

• An associate degree in management studies or security related field
• CXC passes including Mathematics and English
• A minimum of five (5) years’ security work experience in a medium sized retail company
• Proficient in Microsoft Office
• Certificate of Good Character

Key Skills and Requirements:

• Attention to Detail
• Written and Oral Communication
• Integrity
• Organizational Support.
• Planning/Organization
• Professionalism
• Flexibility
• Dependability
• Initiative