BILLING SUPERVISOR

This position is responsible for Supervising a team who manages the Order management to Customer Invoicing stages in the Order-to-Cash cycle. Also, provide leadership to promote a customer-centered culture serving as a consultant to internal/external customers.

A Little About Us

The Guardsman Group stands on over 40 years of experience, unmatched technical capabilities and the unwavering belief in the right of safety for all. Each and every day, our matchless range of services puts Guardsman in the lives of people in every corner of Jamaica and throughout the Caribbean. We've pioneered technologies and perfected procedures to give our customers the best solutions for their homes and businesses. As we enter another decade, we continue to be the industry leader. Today, Guardsman consists of 13 companies and over seven thousand talented staffers who are proud to call themselves a Guardsman.

What You'll Be Doing

• Monitoring and supervising the preparation and dissemination of invoices
• Monitoring and supervising the preparation of quotes for maintenance renewals/Special events
• Ensure the timely and accurate updating of new client information
• Ensure adherence to organizational policies and procedures and make recommendations for process improvements
• Research and escalate any issues to appropriate business partners, vendors, peers, managers and senior managers appropriately
• Review orders for completeness and accuracy; ensure commercial compliance, reconcile billing to customer deployment/quote
• Create, manage and communicate team strategywhich supports departmental and organizational strategic objectives
• Ensure full compliance with department policies
• Perform other related tasks within the scope of the function

A Little Bit About You

• Ability to manage a team to achieve organizational objectives
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Excellent customer service, communication and negotiation skills
• Ability to work cross-functionally and in teams
• Ability to prioritize competing objectives and meet deadlines
• Keen attention to detail
• Ability to work on own initiative, self-motivated and energetic 

Minimum Qualifications

• Bachelor’s Degree in Accounting or equivalent qualification
• Training in Human Resource Management or related disciplines
• Minimum 3-5 years of Supervisory experience in a fast-paced environment
• Minimum 3-5 year of experience involving customer service and/or billing process

Kindly submit applications by Friday, July 14, 2023