HR SERVICES COORDINATOR / PAYROLL – JAMAICA BASED

As the HR Services Coordinator – (Jamaica based), you will be responsible for delivering local HR services within the defined SLAs (Quality, time, accuracy, and compliance) acting as the customer facing representative for all HR administrative services and payroll.

HR SERVICES COORDINATOR / PAYROLL – JAMAICA BASED

SNAPSHOT

Location: Jamaica
Company: Nestlé
Full-time
First Degree / Master’s Management Studies
3+ years’ experience 

POSITION SUMMARY 

As the HR Services Coordinator – (Jamaica based), you will be responsible for delivering local HR services within the defined SLAs (Quality, time, accuracy, and compliance) acting as the customer facing representative for all HR administrative services and payroll. 

A DAY IN THE LIFE …

• Prior experience in Payroll Administration, Knowledge in SAP would be an asset.
• Deliver local administrative services within the defined SLAs in line with Standard Routines across HR Processes by providing timely information to HRBPs, CoC Managers and COS as appropriate.
• Partner with the respective CoCs and HRBPs to ensure operational needs are addressed and resolved in a timely and efficient manner by delivering specific process steps that require physical presence (e.g., paper filing, document stamping, etc)
• Deliver specific process steps related to non-fully connected employees (e.g., personal data update)
• Work together with internal stakeholders across the HR value chain to ensure a consistent and efficient execution of local payroll and benefits by working closely with HRBP's, CoC Manager and CoS to ensure a high level of E2E service and provide relevant information and manage local HR processes (e.g., PY, TM, Benefits).
• Support the enforcement of Policies and Practices by ensuring they are applied, understood and followed with a customer centric mindset.
• Have a general knowledge about the E2E HR processes (ELC, CSO, E&G, M&E), acting as local support to HRBPs, Line Managers and employees and the link between CoS and the Market, ensuring that the processes run efficiently e2e.
• Provide a high quality first level customer experience by Identifying improvement opportunities and liaise with stakeholders on how to implement them.  

 WHAT MAKES YOU SUCCESSFUL 

• First degree in Social Sciences or any other relevant qualification.
• At least 3 years’ experience in an HRM environment or within FMCG Industry
• Microsoft Office with advanced Microsoft Excel
• SAP & Success Factor experience
• Customer Service Management & Project Management
• Capable of handling cross functional / hierarchical relationships
• Excellent communication skills with demonstrated clarity in spoken / written words
• Ensure consistency in execution in line with local compliance
• Ability to manage competing priorities
• Capable of using multiple technologies to execute processes
• Strong analysis skills, problem assessment, service and resolution oriented
• Detailed and Service Oriented
• Relationship Building and the ability to work proactively and autonomously
• Good interpersonal and Organizational skills

 If you fit this profile and would like to join our team, kindly submit you application by Wednesday 28^th June, 2023.