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Fujitsu Caribbean

Applications Support Engineer (Hybrid Remote)

Fujitsu Caribbean

  • San Juan/Barataria
  • Not disclosed
  • Permanent full-time
  • Updated 15/06/2023
  • Human Resources
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Fujitsu Caribbean is seeking Applications Support Engineers in Trinidad. This is a permanent/ regular role, which provides remote work flexibility.

APPLICATIONS SUPPORT ENGINEER (Hybrid Remote)


Your future is Fujitsu

At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers.

This is your world and your opportunity to shape it for the better.

 

About the role

The Application Support Engineer will be responsible for project activities associated with deployment of application solution and support/ management of the applications following implementation.

 

Key responsibilities

  • Work with key stakeholders to understand business processes and support functional consultants to evaluate business processes, anticipate requirements and uncover areas for improvement
  • Support functional consultants and Business Analyst with in-project and post-project activities
  • Document and apply knowledge of business requirements for in-project and post-project activities
  • Ensure the comprehensive capture of business and technical requirements as key deliverable documentation to support in-project and post-project activities
  • Support the review and validation process of technical designs, configurations and training activities with documentation and when required participation
  • Collaborate with stakeholders to ensure test scenarios are accurately documented and delivered to technical teams
  • Support technical consultants and delivery teams in solution installation and configuration
  • Participate in sessions with business process owners, users and functional consultants
  • Support project management team with closure of assigned action items in support of key deliverables
  • Participate in data, integration and project meetings, when required
  • Research and analyze application data, reports and documentation and provide recommendations and input for application issues.
  • Resolve application issues in adherence with key performance indicators.
  • Collaborate with customers to identify needs and opportunities for customers to improve application utilization.
  • Share knowledge with colleagues to make a useful contribution to Fujitsu’s knowledge base.
  • Implement planned changes to application as agreed and evaluated with the change management function.
  • Develop and streamline processes and solutions at customers that improve data flow and quality to enhance data accuracy, viability and value.


 

Key qualifications and experience

  • Degree in Computer Science or Information Technology
  • Minimum of 2 years in related experience in a progressive IT services environment
  • Experience in Application projects and post-project support would be considered an asset
  • Experience in Oracle Fusion will be considered an asset


 

 

Key attributes

  • Analytical skills with the ability to easily identify issues
  • Ability to work within a project team with a high level of attention to detail and quality
  • Excellent time management with strong planning and organization skills
  • Excellent interpersonal and communication skills
  • Expresses technical concepts precisely and professionally in both verbal communication and written reports with the effective use of various desktop productivity tools
  • An effective collaborator in engaging with clients, colleagues and vendors
  • Shows initiative and demonstrates commitment to self-development


 Shape your world and achieve together


 We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences and backgrounds. We are committed to equality of opportunity for all. Visit our career page to learn more.

If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu. Send us your resume by 28 June 2023.

 

Ref: Applications Support Engineer
Apply Now

Fujitsu Caribbean

Fujitsu Caribbean

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