WALK-IN INTERVIEWS FOR CUSTOMER SERVICE & BANKING POSITIONS -EVERY WEDNESDAY - NEW KINGSTON SITE - 30 KNUTSFORD BOULEVARD FROM 10AM-1PM.

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. Customer Service Associates in this role get to answer inbound calls to provide exceptional customer service to consumers.

WALK IN CUSTOMER SERVICE INTERVIEWS

Every Wednesday and Friday

New Kingston Site

34 Knutsford Boulevard

New Kingston

Qualifications:

Our most successful candidates will have: - 

• Printed copy of your resume.
• A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. 
• Must have a valid (not expired) government issued ID, TRN and NIS card.
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).
• Must be able to train and / or work onsite.
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls.
• Experience in customer service is an asset and preferred.
• Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.
• High level of integrity
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required.
• Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues.
• Inspire confidence and positively influence the behaviour, actions, and thoughts of others.
• Must be able to pass a criminal background check and drug test as needed.