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Human Resource Management Unit

Chief Human Resources Officer (TC)

Human Resource Management Unit

  • Montserrat
  • See description
  • Contract
  • Updated 24/01/2023
  • Human Resource Manager

The Government of Montserrat invites applications from suitably qualified individuals for the post of Chief Human Resources Officer.

1.0 Background 
Montserrat is a British overseas territory, with a population of some 4500. The public service is the largest employer with a headcount of 951. As the public service modernises and reforms, it needs a work force that is highly skilled, agile and able to deliver high quality services for the people of Montserrat. The Human Resources Department falls under the remit of the Office of the Deputy Governor. 
A professional experienced Chief HR officer is required, that will drive transformation, upskill and modernise the HR team and then the wider public service.
The role is both strategic and operational and requires hands on capability, leadership, organisational development and design and a strong sense of delivery.
  
2.0 Purpose of Assignment
The Government of Montserrat is seeking to recruit a Chief Human Resources Officer, Office of the Deputy Governor with a wealth of strategic and operational experience gained in either a commercial or public sector setting.  
The post of CHRO is being recruited to at a time when GoM is seeking to transform and modernise the public service.  The successful candidate should know how to build and implement people strategies and have planned and driven successful change programmes. It is evolution not revolution, change will need to be managed carefully and outputs measured for effectiveness.
The focus of the role will be both strategic and operational.  At a strategic level the role will be focused on ensuring that the Human Resource Management Unit is building a management team that is able to deliver the organization’s strategies.  Accordingly, the role will set the HR strategy, to include recruitment, retention and development strategies for the public service.
At an operational level the role will be to lead, and manage the development and delivery of HR policies, programmes and tools in the areas of talent management, learning and development, recruitment & selection, remuneration & benefits, performance management, organisation and management development and employee relations which supports and enables the organisation to achieve the mission.
Reporting to the Hon. Deputy Governor and as a member of the senior management team, the role will provide strategic human resources leadership to ministries and departments while leading, motivating and developing the HR function.
3.0Leadership Focus
The Chief HR Officer is responsible for devising and delivering a leading edge HR strategy that plays a critical role in the achievement of key objectives related to the transformation of the GoM human resources management function. The successful applicant will provide leadership in the implementation of human resource related changes by developing the necessary strategies, policies and plans in accordance with the applicable Laws of Montserrat, international best practices and the GoM’s Policy Agenda. This will require changes to processes and systems currently in use.  To achieve the transformational change required, the successful applicant will need to build awareness, understanding and human resource management capability and lead others to introduce changes in the various Line Ministries and Departments.
As a leader, your ability to understand and interpret complex and sometimes politically sensitive situations, to secure the best interests of the Government of Montserrat is critical.  In conjunction with your knowledge and experience, you must be a strategic thinker; adept at building relationships and influencing others.
In the external leadership role, the Chief Human Resources Officer must have instant credibility to build positive relationships and represent Montserrat on human resource management issues, locally, regionally and internationally and establish a culture supportive of such external partnerships.  Key relationships include those with our development partners, the Foreign, Commonwealth and Development Office (FCDO), CARICAD and other non-governmental organizations.
4.0Scope
The scope of work includes providing leadership and strategic direction for the Human Resources Management Unit relating to the transformational change required.  You will be required to create a compelling vision of the future as you lead your team through a period of change, setting out a clear plan and championing new ways of working.
By the end of the contract, it is expected that you would have developed and implemented an HR strategy for GoM, identified and trained your successor, and a cadre of staff within the HMRU and Line Ministries capable of delivering a professional HR service and would have developed a succession and learning and development strategy for identifying and developing future Public Service leaders. 
5.0Professional Tasks
The Chief Human Resources Officer will be required to perform a range of specific duties to include, but not limited to the following:
  • Provide advice to the Governor, Deputy Governor/Head of the Public Service, Permanent Secretaries and Heads of Departments on all human resource management and establishment matters in the Public Service;
  • Develop and implement HR policies, programmes and tools in the areas of talent management, learning and development, recruitment and selection, remuneration and benefits, performance management, organization and management development and employee relations which are in alignment with the GoM’s policy agenda and the reform strategy for the Public Service;
  • Put in place a plan to transform the way the HMRU delivers more effective and professional service to the rest of the Public Service;
  • Assess the calibre and capacity of current HMRU staff and ensure that they receive the developmental experiences necessary to build capability and provide a professional HR service;
  • Develop and implement a learning and development strategy that identifies and develops future leaders, nurture talent and build the capability of current leaders and managers;
  • Create a learning and knowledge culture across the GoM’s human resource function to inform future plans, support transformational change, encourage a culture of continuous improvement through people management initiatives;
  • Work with the Permanent Secretaries and Heads of Departments to provide strong human resource management leadership; establishing a strong direction and managing and engaging with people in a straightforward, truthful and candid manner.
  • Work with the Governor to support her independent departments to ensure best practice is followed in line with Montserrat laws and professional standards.
6.0Corporate Responsibilities
  • Building and maintain a positive and influential relationship with Public Service leadership and Line Ministries whilst maintaining independence and objectivity;
  • Build the capability and confidence of Line Managers to handle Human resource situations with skill rather than Managing the issues for them and to understand and address difficult people issues in a timely manner;
  • Work with key stakeholders to develop a high performance/enabling culture for the whole organization in anticipation of future needs and challenges and in response to current needs and challenges;
  • Lead and champion the implementation of organisational human resource management change, including major programmes and projects across the organization
7.0Key Outputs
The key outputs for the post are:
  • HR Strategy for the development of GoM’s HR function, including key areas of recruitment and retention, performance management, remuneration and rewards, capability development, talent management and succession planning, workforce planning, contract management, employee relations and organizational design;
  • Strategic Action and Implementation Plan to implement the HR development strategy 
  • Quarterly progress reports on the Implementation of the Action Plan;
  • An assessment, costing, development and implementation of a training plan for HMRU staff to achieve the desired transformation in service delivery;
  • Staff Performance Reports, Development Plans and Status Reports on development activities conducted
  • Annual Performance Report for the HMRU within one month of the end of the calendar year;
  • Technical Cooperation Reports and Financial Aid Reports
  • HR Key Performance Indicators
8.0 Qualifications, Skills and Experience 
Job Specific:
The successful candidate will be able to demonstrate:
  • Ability to work at senior level, collaborating with Permanent Secretaries and supporting them in their role.
  • Strong leadership and management skills and the ability to create a strong and motivated team.
  • Experience in leading successful transformational change particularly changes in HR processes.
  • Ability to conceptualize complex business changes and structures, and the ability to plan, articulate and implement the resulting organizational changes 
  • Ability to work right and fast with strong bias for action and demonstrated ability to drive assignments to closure within stated schedules
  • Strong working knowledge of employment law issues and the ability to apply these to a variety of situations using a pragmatic and common sense approach
  • A deep understanding of the organization’s strategy, performance goals and drivers and knows how to develop organization strategies and operating plans. 
  • Knowledge of how to use a wide range of sophisticated interpersonal skills and behaviours in combination with HR technical skills to impact the organization.
  • Be a decisive thinker, skilled influencer, role model
Essential Qualifications:
  • Be Chartered Institute of Personnel Development (CIPD) qualified to Membership level or hold the equivalent Society for Human Resource Management (SHRM) certification.
  • Have a Bachelors Degree and ideally a Masters Degree with a focus on Organisational Design and Development/change management/leadership and /or people development 
  • Have a minimum of 10 years’ experience in successfully managing the HR function of an organisation with emphasis on demonstrating a broad understanding and technical capability across all HR professional areas and specific capability in: 
    • Organisational Development, conducting organisational reviews and developing organisational structures 
    • Strategic Planning, Employee Relations, Recruitment and Retention, establishing HR systems, capability development and workforce planning, writing job descriptions and contract management, preparing framework programmes and policies
  • Talent management and succession planning and how this could apply within the organisation
  • Have demonstrated experience of successfully leading major transformational change programmes.
Desirable Qualifications:
HR leadership experience in an international arena and /or working in a small island state
Public Service Competency Framework:
Candidates are expected to be able to demonstrate competency against the full range of leadership and core skills identified for senior public officers outlined in the Public Service Competency Framework.
9.0 Duration
The term of engagement will be for a contractual period of (3)three years, commencing no later than April 2023 with an option of one year extension.
10.0 Reporting and Management Arrangements
              
The Chief Human Resources Officer will report directly and be accountable to the Deputy Governor.
 
11.0 Other Requirements
Applications should be accompanied with a full Curriculum Vitae and Personal Statement, including the following:
 
  • Full employment history, including any gaps
  • All qualifications completed with results 
  • Details of any relevant Human Resources Management experience
  • Details of any cautions or convictions you have received
  • Names and addresses (with phone and email if possible) of 2 referees, one of which should be your most recent employer
12.0 Compensation and Benefits
The total remuneration is EC$297,040 per annum consisting of: 
  • Basic Salary $250,000 per annum (taxable)
  • Housing $36,000 per annum (taxable)
  • Travel $9,600 per annum (non-taxable)
  • Telephone $1440 per annum (taxable) 
A Gratuity of 12.5% of basic salary earned will be paid on successful completion of the contract.
13.0 Recruitment Timelines
  • The deadline date for receipt of applications is February 10th 2023.
  • Short listed applicants will be notified during the week commencing February 20th 2023
  • Interviews will be held during the week commencing March 6th 2023 and a decision communicated by March 16th 2023.


Human Resource Management Unit

Human Resource Management Unit

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