Customer Service Representative (Train on Campus, then Work From Home)

Assist all customers through inbound calls, emails and/or chats Communicate a variety of information to the customer Be an active listener and help resolve customer inquiries Provide a meaningful and positive experience with every customer interaction

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

Working as a Work from Home Customer Service Representative, We Offer:

• Train on Campus and then Work From Home!
• Flexible schedules (Full Time)
• Industry leading Health Insurance
• Excellent advancement opportunities
• Friendly work environment
• Annual merit pay increase
• Lunch subsidy 
• Pay for unused sick days
• Employee Referral program 

As a Work from Home Customer Service Representative, You Will:

• Assist all customers through inbound calls, emails and/or chats
• Communicate a variety of information to the customer
• Be an active listener and help resolve customer inquiries
• Provide a meaningful and positive experience with every customer interaction

As a Work from Home Customer Service Representative, You Have:

• A minimum of 4 CSEC including English
• You’re consistently ready to work and on time as scheduled
• You have 1 year of customer service experience (preferably contact / call center)
• You’re coachable and open to feedback
• You’re personable with strong conversation etiquette
• You’re a computer pro, comfortable with multiple applications
• You’re a great communicator, both verbal and written
• You like to win and consistently perform
• You’re proficient with MS Office and/or Google Workspace (G Suite)

Benefits: Competitive Salary, plus Health/Medical, Dental and Vision Benefits

Availability: Full-time, must be available to work any 8-hour shift within 24 hours / 7 days per week.

Job Type: Full-time

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.