Debt Collections Representatives

Representatives will be responsible to negotiate and set up payment plans with individuals who have outstanding bills while providing excellent customer service.

Come Join Our Growing Family!

Role Description:

Reporting to the Collection’s Supervisor, our representatives will be responsible to negotiate and set up payment plans with individuals who have outstanding bills. You will make outbound calls as well as receiving inbound calls and must maintain a balance between empathizing with consumers and firmly asking them to arrange for payment.

Responsibilities:

• Determining consumer’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
• Accurately documenting all information pertaining to accounts.
• Maintain adequate attendance and adhere to company policies.  

Employees enjoy the following benefits: 

• • Unlimited Commissions! The more you collect the more you earn
  • Free Lunch During First Week of Training
  • Pension Retirement Plan with Contributions from Radius!
  • Health, Dental, Vision, and Life Insurance Benefits
  • Paid Time Off
  • Free Wi-fi
  • Free Transportation
  • Excellent opportunities for advancement!
  • Daily Contest Prize Giveaways
  • Permanent Employment (no contracts)

 Requirements:

• Collections Experience a major plus but not required
• Excellent interpersonal skills
• “Go Get It” Attitude
• Strong communication skills: active listening, writing/typing, informal communication
• Speaking, Reading and Writing in English is required
• Regular attendance and adherence to a set schedule, which includes breaks and lunches
• Strong oral communication and interpersonal skills required
• Excellent computer navigation skills required
• Quick Placement

Education 

• Minimum of 4 CSEC inclusive of English Language, some post-secondary education preferred.

** All applicants should be 18 years or older and must have a valid Government issued photo ID, TRN & NIS.

MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST

MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK