Operations Representative

The successful candidate will be responsible processing all transactions in an accurate and timely manner for clients.

ABOUT THE OPPORTUNITY

JN Fund Managers Limited (JNFM) is a Primary Dealer and Licensed Securities Dealer offering a wide range of financial options tailored to suit both corporate and individual investors. JNFM is a subsidiary of the Jamaica National Group Limited, a premier provider of financial and other services in Jamaica and internationally.

With a commitment to trust, inclusivity and facilitating the goals and dreams of customer in a meaningful way, our values are to be Dependable, Authentic, Respectful and Transparent.  We have the culture and spirit of a fast-moving technology company and are focused on providing our customers with a great customer experience and our fellow employees with a collaborative and positive work environment.

We are recruiting a suitably qualified and experienced candidates to fill the role of Operations Representative. The successful candidate will be responsible processing all transactions in an accurate and timely manner for clients. The incumbent will be expected to work in a fast-paced environment, with supervision and is expected to be well organized, flexible and resourceful.

JOB CATEGORY: CLERICAL

KEY RESPONSIBILITIES

• Process transactions in an accurate and timely manner for clients.
• Ensure that client transactions and account opening are entered timely and accurately into the system as assigned
• Process client correspondence/requests
• Ensure regular ongoing communication within all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
• Ensure that the department’s output is in line with its service delivery standards
•  Perform other reasonable job duties as requested by Supervisors.

• Provide exceptional service to both guests and internal team members.

REQUIRED QUALIFICATIONS & EXPERIENCE

-     At minimum a BSc in Management Studies or a related discipline

-     Proficient computer skills and in-depth knowledge of software such as Microsoft Word and Excel

PERSONAL ATTRIBUTES

• Excellent communication skills – verbal and written
• Engaging and dynamic personality with superb customer service orientation
• Team oriented with the ability to work with minimal supervision and meet deadlines
• Excellent analytical and problem solving skills
• Strong selling and relationship managements skills
• High level of proficiency in use of computer systems, particularly MS Office suite: Outlook, Word, Excel & PowerPoint
• Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

                                                                                 Attn: HR Business Partner

     Human Resource Development

75 Knutsford Boulevard, Kingston 5, Jamaica W.I.

CLOSING DATE FOR APPLICATIONS: December 9, 2021