Customer Service with Soft Sales ( Temporary)

Temporary Customer Service Agents with Soft Sales Skills Needed for 1+ Month from November 17 to December 31, 2021. Commission paid on sales made. Customer Service skills, phone etiquette and computer knowledge.

Temporary Customer Service Agent with Soft Sales Skills.

Contract : 1 + Month ( November 17 to December 31, 2021)

Salary: $400 per hour with Commission on sales confirmed.

Required Experience:

• Experience in a customer service or call center setting preferred, but not required.
• Upselling experience preferred, but again not required.
• Excellent communication skills and a commitment to world class customer service.
• Familiarity with home improvement projects or contractors helpful, but not required
• Strong working knowledge of personal computers (use of Microsoft Word and Outlook)
• Strong phone, typing or data entry skills required

In addition, you'll need to be able to:

• Work in a fast-paced, high energy call center environment without being distracted (music played throughout the day).
• Sit or stand for an 8-hour shift.
• Hear and talk on a phone head/hand set.

REQUIRED COMPETENCIES:

 1.           Listen and respond to customers’ needs and concerns.

2.             Provide information about the services.

3.             Review or make changes to customer accounts

4.             Research answers or solutions as needed.

5.             Refer customers to supervisors, managers, or others who can help.

6.             Strong listening and speaking skills to clearly and accurately respond to customer inquiries and concerns.

Qualification and Experience

• Minimum  of 5 CXCs including  English 
• Must be able to Read and Speak fluent English.
• Ability to work flexible hours and occasional weekends