Bilingual (Spanish) Collections Agent

We are seeking bilingual (English/Spanish) collections agents to make a positive impact with our customers, build lasting relationships and deliver a tech-enabled financing experience that is simple, fast, and effective.

We are seeking bilingual (English/Spanish) collections agents. 

Collections agents needed to make a positive impact with our customers, build lasting relationships and deliver a tech-enabled financing experience that is simple, fast, and effective.

Essential Job Duties and Responsibilities:

• Increase the collection of outstanding payments 
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with customers to resolve debts owed
• All communications must be handled in compliance with our collections policies and procedures

Preferred Skills, Knowledge and Abilities

• 1-2 years of direct experience in collections; knowledgeable in sales, negotiation and persuasion tools
• Excellent verbal and written communication skills
• Prior telemarketing experience with financial products preferred
• Proficiency with Microsoft Office applications
• Self-motivated and extremely goal-oriented
• Team Player
• Professional demeanor
• Bilingual Spanish required