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Jamaica Jobs

Provide excellent customer support by handling inquiries, resolving issues, and ensuring a positive experience through phone, email, or chat. Maintain professionalism, accuracy, and a customer-first attitude at all times.

The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies.

We’re excited to announce the opening of a new sales department position This role offers weekends off and excellent opportunities for internal growth. Additionally, upon being hired, you'll be entered into a raffle for a special prize!

This position reports to the Manager, Training & Quality.The trainer routine contact with new hire employees, existing production employees, support staff, managers, and client representatives.

The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production.

Island Routes is offering an exciting opportunity for enthusiastic and personable individuals to join our dynamic Contact Centre team, in Montego Bay, Jamaica. Is this you? Go ahead and apply for the role of a: