JUNIOR AGENCY UNDERWRITER

At TECU Insurance Solutions Limited (TISL), the Junior Agency Underwriter, is responsible for managing a diverse portfolio of Non-Life Insurance businesses while delivering high standards of service excellence.

JOB SUMMARY

The position supports the smooth transition of existing clients, handling the end-to-end sales and service process, securing new and renewal business, and cross-selling Credit Union products. You will play a key role in building strong client relationships, ensuring timely and accurate service, and contributing to overall client satisfaction and retention.

 1.     Risk Assessment

• Conduct risk assessment/appraisal of non-complex business and renewal risk 
• Apply due diligence checks and background research on clients and their risks to be covered 
• Prepare/provide Quotations for New Business/Renewals.
• Review Renewals/Amendments within GGIL’s underwriting guidelines, standard operating procedures and approved underwriting limits of authority.
• Review policies and ensures all notices and renewal listings are dispatched in accordance with guidelines 
• Review and discuss Renewals with all Stakeholders to achieve retention target.
• Follow up with clients or producers on Renewals.

 2.    Cash Handling & Banking

• As relief Cahier, ensure that all monies collected are balanced and deposited in accordance with Policy & Procedures
• Submit daily all transaction records to the Accounting Officer for reconciliation.

 3.   Receivables Management

• Manage receivables in accordance with CBTT’s requirements and/or contractual arrangements with GGIL and TISL.
• Ensure premiums are paid within the contract timeframes
• Follow up on outstanding premiums from clients/ producers.
• Ensure retrieval of cancelled motor certificates.

 4.    Data Capture & Reporting

• Ensure that all required reports are accurate and submitted TISL management, as required.
• Source missing information from clients for data analysis 

 5.Relationship Management & Cross-Selling

• Develop and maintain effective business relationships with clients to support retention and growth objectives.
• Conduct visits as required, to Client to conduct risk site visits and develop business and foster relationship with them.
• Actively cross-sell TECU Credit Union’s products and services to TISL’s clients.

General Qualification and Experience

Education:

• Successfully complete the TTII State Licensing Examination (Non-Life) Programme as mandated by the Insurance Act 2018 (amended 2020). (mandatory)
• Minimum of five CXC certificate including English and Mathematics
• Completed our pursuing tertiary level education in a related discipline will be an asset

Experience 

• Minimum three (3) years of experience in general insurance underwriting, with a strong understanding of underwriting processes and procedures.

Technical Knowledge

• Proficient in Microsoft suite
• Knowledgeable of Insurance Products

Knowledge, Skills and Abilities:

• Excellent oral and written communication skills;
• Ability to work effectively within a team environment and on own initiative.
• Demonstrated ability to work effectively and remain calm under pressure.
• High levels of self-discipline and reliability.
• Be self – directed, self-motivated and results driven.
• Exhibit professionalism, integrity, etiquette, courtesy and self-confidence;
• Work without close supervision and direction;
• Have a strong customer service mindset.
• Ability to resolve conflicting situations and demonstrated influencing skills.