JDI Technical Assistant

The main duty of a Technical Director Assistant is to provide technical assistance and the execution of specific JDi agriprojects.

Reponsibilities:

• Assist customers with general information regarding products/services
• Provide customers with technical advice on different products such as the different types of pumps, Irrigation systems including layout and installation
• Assist with providing after-sale service to customers
• Assist with paying courtesy calls to current and prospective customers
• Expedite the resolution of customer issues and complaints, and capitalize on feedback
• Assist in preparing estimates for customers
• Assist with the installation and servicing of new and existing projects
• Maintaining plants in the onsite greenhouse
• Assist in the preparation & delivery of customer orders
• Respond to the general public and customer inquiries
• Assist in the Retail Store
• Conduct site visits
• Assist Technical Director with the preparation of presentations for customer training engagements