IT Operations & Support Roles

An established Caribbean resort group is seeking IT professionals to support property-level operations and shared services across the portfolio.

IT Manager  (On-site)

Responsible for all on-site IT operations, infrastructure stability, and systems performance at property level. This role ensures alignment with corporate cybersecurity frameworks and transformation initiatives.

Ideal profile:
• Current IT Manager or strong Assistant IT Manager within hospitality
• Experience managing property-level infrastructure and vendors
• Caribbean experience preferred
• Service-oriented and operationally hands-on

IT Support Analyst – Shared Services

Remote-based role within the Caribbean region. Acts as the central point for end-user support across the group, including access control, device management, onboarding and daily IT queries.

Ideal profile:
• Strong IT Support or Systems Support background
• Experience with end-user troubleshooting and access management
• Organized, responsive, and service-driven
• Hospitality systems exposure is an advantage

These roles offer the opportunity to work within a professional hospitality environment, supporting both guest-facing and corporate systems.