IT Manager

The IT Manager is responsible for managing and maintaining MovieTowne's technology systems, infrastructure, and services to ensure secure, reliable, and efficient business operations.

Job Responsibilities:

• Report directly to the Chairman and Chief Executive Officer on all matters relating to information technology, infrastructure, and systems operations.
• Manage and maintain all technology platforms across MovieTowne, including computer systems, networks, servers, telecommunications, Point of Sale (POS) systems, cinema management systems, access control systems, digital signage, and security-related technologies.
• Supervise and support the IT Technician(s), ensuring that technical support requests, maintenance activities, and technology projects are completed efficiently and in a timely manner.
• Ensure that all computer and telecommunications systems used across administrative and operational departments are secure, reliable, and fully functional.
• Maintain the technology infrastructure supporting the Point of Sale systems, including those utilizing the VISTA program in Concessions and Box Office operations.
• Manage the company's network infrastructure, internet connectivity, servers, wireless systems, and cloud-based services to ensure maximum reliability and performance.
• Develop and maintain data protection, backup, and disaster recovery policies and procedures.
• Manage relationships with technology vendors, including internet service providers, telecommunications providers, consultants, and software suppliers.
• Provide on-call support and respond to critical technology issues as required to ensure continuity of operations.
• Monitor system performance, identify operational risks, and provide recommendations to Senior Management regarding technology investments and future requirements.
• Support the delivery of an exceptional entertainment and customer experience through effective technology management.
• Perform any other related duties required to support the efficient operation of the company’s technology environment.

Job Requirements

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Minimum 5 years IT experience, including at least 2 years in a supervisory or management role.
• Strong knowledge of network administration, server management, system security, cloud technologies, and IT infrastructure.
• Experience managing IT projects, vendors, and service providers.
• Strong analytical, troubleshooting and problem-solving skills.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Relevant IT certifications would be an asset.
• Experience with POS systems, access control systems, and security technologies would be an asset.
• Ability to travel between MovieTowne locations as required to support operational and technical needs.