Human Resources Administrator

The HR Administrator supports the effective operation of the Human Resources department through administrative, recordkeeping, and employee service delivery functions.

Benefits Administration

• Administer all employee benefits programs, including but not limited to pension plans, group health insurance, life and critical illness coverage, ensuring accurate and timely processing of enrollments, updates, terminations, and claims.
• Act as the primary point of contact for employees regarding all benefits-related matters, providing guidance, clarification, and support to resolve concerns or issues efficiently.
• Liaise with insurance providers, brokers, and other third-party vendors to manage service delivery, ensure compliance with contractual obligations, and support the resolution of escalated benefit issues.
• Ensure compliance with internal policies related to employee benefits, including the confidentiality and security of sensitive information.
• Coordinate the procurement, inventory management, and timely distribution of uniforms and other company-issued items to all eligible employees, ensuring quality standards and cost-effectiveness are maintained.
• Maintain benefit documentation and assist in the distribution of communication materials related to benefit offerings.
• Support communication and education initiatives related to benefits to ensure employees are well-informed and able to make appropriate choices regarding their coverage and entitlements.

Engagement Initiatives

• Support the design, planning and execution of employee engagement strategies and programs aimed at fostering a positive and inclusive workplace culture.
• Help coordinate logistics for engagement events including scheduling, venue setup, communications, and feedback collection.

Records Management

• Maintain accurate, up-to-date, and confidential employee records within the Human Resource Management Information System (HRMIS), ensuring data integrity and consistency across all records including personal information, job details, training, leave, disciplinary actions, and benefits.
• Ensure timely input and updates to employee data in the HRMIS to reflect changes such as promotions, transfers, contract renewals, or terminations, in accordance with organizational procedures and data protection regulations.
• Establish and maintain a structured and secure manual filing system for physical employee records, ensuring that all documents are properly labeled, filed, and stored to facilitate easy retrieval while maintaining confidentiality.
• Conduct regular audits of both digital and physical files to verify completeness, accuracy, and compliance with internal policies, legal requirements, and audit standards.
• Coordinate the archiving and secure disposal of outdated records according to the organization’s document retention policy and local labor laws.
• Support internal and external audits, inspections, and reporting requirements by preparing employee records promptly and ensuring documentation is readily accessible and in compliance with required standards.

HR Correspondence & Documentation

• Draft, format, and issue a wide range of HR correspondence including employment verification letters, job confirmations, promotion and transfer letters, contract extensions, salary adjustment letters, end of contact notifications, and other employee-related communications in a timely and professional manner.
• Respond to requests for employment verification or reference letters from internal and external parties (e.g., banks, embassies, government agencies) in accordance with established company procedures, while maintaining confidentiality and data protection standards.
• Ensure all outgoing letters are reviewed for accuracy, consistency, and compliance with internal policies, approved templates, and applicable labor laws.
• Ensure all issued correspondence is properly documented, with both digital and physical copies filed in the employee’s HRMIS profile and manual personnel file, following records management protocols.