Human Resource Officer

Human Resource Officer

Our client is seeking an experienced Human Resource Officer to serve in a generalist capacity across all areas of Human Resource Management. The successful candidate will assist the Human Resource Manager in planning and implementing HR activities to achieve organizational objectives.

KEY RESPONSIBILITIES

• Interpret, assist, and advise staff on Human Resource Management Policies and Regulations.
• Participate in all levels of the employee life cycle, including recruitment, onboarding, performance management, discipline, coaching, termination, and related activities.
• Participate in the full-cycle recruitment process.
• Conduct training analyses and utilize data gathered to assist with the creation of the annual training plan.
• Assist with creating learning and development programs and initiatives that provide development opportunities for employees.
• Conduct disciplinary hearings and investigations, coordinate with department management, and advise on employee coaching and corrective action processes.
• Assist with writing and updating policies, procedures, methods, and guidelines while communicating and enforcing organizational values.
• Assist with the planning and coordination of wellness and staff engagement programs.
• Coordinate the performance review process and assist with the implementation of appropriate performance improvement measures to improve talent.
• Provide guidance to supervisors and managers on performance evaluations and effective coaching methods for employees.
• Safeguard the integrity of employee files and the HRM database.
• Coordinate the preparation and distribution of employee letters, including promotions, NHT, confirmations, acting appointments, and other employment-related correspondence.
• Compute salary increases and update/prepare payroll information to reflect changes in employee status, earnings, and deductions for payroll processing.
• Keep the Human Resource Manager apprised of relevant employee communications, morale issues, trends, needs, and developments.
• Visit locations and departments regularly to remain current on employee issues, the success of initiatives, and operational processes and procedures.
• Perform other related duties as may be assigned from time to time.

KEY PERFORMANCE INDICATORS (KPIs)

• Employee records are up to date and properly filed.
• Performance management programs are completed according to agreed standards and schedules.
• Disciplinary matters are managed in accordance with relevant Industrial Relations laws and sound HR practices, thereby limiting organizational exposure.
• Design and implement at least two employee engagement programs annually, resulting in year-over-year improvement in engagement levels and employee morale.
• Design and implement at least two training programs annually.

KEY COMPETENCIES

• Sound knowledge of Jamaica's Labour Laws.
• Strong knowledge of Human Resource Management principles and practices.
• Strong knowledge of HR staffing and recruitment policies and procedures.
• Strong interpersonal skills with well-developed conflict management and negotiation skills.
• Sound judgment and excellent administrative skills.
• Strong presentation, written, oral, and communication skills.
• Excellent oral and written communication skills and the ability to maintain strict confidentiality.
• Excellent interpretative and analytical skills.
• Excellent time management and organizational skills.
• Ability to work on own initiative and under pressure.
• Ability to work effectively in a unionized environment.
• Ability to pay keen attention to detail and perform in a multidisciplinary environment.
• Proficiency in Microsoft Office Suite.

QUALIFICATIONS AND EXPERIENCE

• First Degree in Human Resource Management, Business Management, or related studies.
• Minimum of three (3) years' related experience.
• Experience supervising a team would be a definite advantage.
• Training and certification in Industrial Relations.
• Experience developing and delivering training content.
• Experience with talent acquisition and talent management.
• Ability to work efficiently in a fast-paced environment and adapt quickly to changing conditions.

Qualified applicants are invited to submit their résumé for consideration.

Only shortlisted candidates will be contacted.