Human Resource Manager

Our Human Resources (HR) Manager will develop and implement HR strategies and initiatives aligned with the overall business strategy and be the first point of contact for all HR communications

Job Summary

Our Human Resources (HR) Manager will develop and implement HR strategies and initiatives aligned with the overall business strategy and be the first point of contact for all HR communications, leading the HR team to ensure that all day-to-day duties and responsibilities are proactively undertaken and that all relevant professional standards are met.

You will apply your technical knowledge and experience, to ensure procedural excellence relating to human resources, employee relations, compliance, staffing, training, compensation and benefits, a positive work culture, and effective change management.

Job Responsibilities

• Manage all core HR departmental areas, including payroll, employee relations, HR admin, learning and development, internal recruitment, employee engagement, performance management and maintaining and improving HR systems.
• Provide advice and direction on work priorities, budget and staff resources, strategies, policies, organisation and staff management issues.
• Develop, implement and manage employment policies.
• Ensure employment law, HR policy, best practice and workforce development are applied.
• Ensure the onboarding process is handled in a professional manner to expedite the settling in period.
• Manage the execution of the HR Strategy to ensure achievement of the objectives.
• Support HR staff to ensure that all relevant professional standards are met.
• Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability. Identify HR trends so that attention can be directed to key issues and resources.
• Identify staffing needs and manage the creation of job analysis and job descriptions.
• Develop and implement management talent and succession planning.
• Review and develop the organisational structure to align with business requirements and support future growth.
• Manage the company’s employee welfare initiatives, staff benefits and packages.
• Manage the performance review process to deliver continuous employee development.
• Regularly coach, mentor, and support colleagues to identify individual strengths and development needs
• Ensure employee training requirements are well managed and monitored.
• Manage the training and development plans and ensure they are of a high standard.
• Conduct annual remuneration and benefit surveys and reviews to ensure compliance with Industry Standard.
• Determine relevant Key Performance Indicators (KPIs) for incentive schemes.
• Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly.
• Manage the allocation of HR budgets.
• Ensure internal HR communications, including any issues, initiatives and programmes are well planned, coordinated, relevant, timely and adhere to the company’s values.
• Make sure that company values and approach are utilised to strengthen the organisational culture.
• Demonstrate the company values, championing the leadership behaviour framework.
• Demonstrate a high-performance ethic with a focus on successful outcomes.
• Develop and maintain effective relationships to encourage retention and ensure the team perspective is fully represented in decision making.

Job Requirements

• A bachelor’s degree in human resources management, or a business-related subject.
• Certificate in Industrial Relations will be an asset
• Minimum 7 years’ experience in a HR role.
• Minimum 3 years’ experience in a management role.
• Fluent level of English, both spoken and written.
• Distribution or Retail experience will be an asset
• SHRM certification or equivalent professional qualification
• Knowledge of Trinidad and Tobago labour laws and industrial relations practices
• Experience in pharmaceutical or regulated industries preferred
• Strong understanding of HR best practices and trends
• Proficiency in HR information systems and Microsoft Office Suite
• Experience in change management and organizational development

Job Comptencies

• Strategic thinking abilities.
• Commercial acumen.
• Strong organisational skills.
• Excellent interpersonal skills.
• Proactive, agile work ethic.
• Experience in managing a skilled team.
• Leads with integrity, an inspiring role model and encouraging collaboration.
• Experience of using metrics for driving performance.
• Thorough and methodical attention to detail.
• Confidence to use your initiative.
• Excellent presentation skills.
• Good time management skills and the ability to prioritise.
• Excellent communication and presentation skills.
• Problem-solving skills and initiative.
• Positive and approachable manner.
• Adaptable to change and possess a willingness to embrace new ideas and processes.
• Commitment to continual personal development.
• Ability to maintain confidentiality and handle sensitive information

Knowledge, Skills and Abilities

• Working knowledge of employment law and best practice.
• Excellent understanding of HR practices.
• The ability to develop, implement and manage effective employment policies.
• Good understanding and technical abilities within all HR departmental areas including recruitment & retention, employee relations, workforce administration, employee engagement, payroll, reward and recognition, welfare, succession planning, performance management, job design, learning and development, industrial relations, communication systems, change management and HR systems.
• A confident leader with experience in leading a team.
• The ability to develop strong working relationships and drive collaboration.
• The ability to accept and provide feedback, be challenged on your advice and work well under pressure.
• The ability to assert your opinion and ideas with confidence.
• The ability to understand HR statistical reports.
• Experience in monitoring and driving KPIs.
• The capacity to make quick but rational decisions. The ability to think innovatively and rationally about decisions and come up with creative solutions.

Job Ref: JC