Host / Hostess - Hospitality Stars Needed

Host / Hostess - Hospitality Stars Needed

Want to work in Paradise?

Margaritaville Grand Turk in the Turks and Caicos Islands may just be the place for you!

 We are seeking to identify a Host/Hostess who is gracious, gentle and amicable by nature, who deeply cares about the wellbeing of our guests and our team, greeting our guests with a friendly smile and a sincere welcome.

POSITION DESCRIPTION:

• Greet all guests entering the restaurant with a friendly smile and a sincere welcome.
• Demonstrate a commitment to be on time and ready for the shift every day.
• Ensure a Margaritaville experience for every guest, every time.
• Lead guests to their table at a leisurely pace and engage in conversation. Upon seating offer guests a menu and inform them of their server’s name and 86’ed items.
• Possess full knowledge of food and beverage products served.
• Maintain positive guest satisfaction by exceeding guests’ expectations.
• Handle guest complaints or direct them to a manager when necessary.
• Maintain high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.

SKILLS/EXPERIENCE:

• Two years’ experience working as a host/hostess in a high-volume restaurant.
• Good written and verbal communication skills.
• Ability to interact professionally with other departments and outside contacts.
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Good judgment and decision-making abilities.
• Twenty three years of age or older.

EDUCATIONAL REQUIREMENTS:

• High school diploma. Training in Hospitality/Tourism will be considered an asset. 
• Must speak fluent English. A second language will be considered an asset.

Physical Requirements

• Must be able to work in a fast-paced, high energy, and physically demanding environment.
• Must be able to lift items weighing up to 50lbs.
• Must be able to spend 100% of working time standing, walking, and reaching.

Work Environment

• Exposed to weather conditions and prevalent temperature changes.
• Subject to moderate to high ambient noise levels.
• Frequently required to function in narrow aisles or passageways.

Person must be able to work long hours, holidays and weekends, and be willing to work as part of a team.

The company will be required to apply for a work permit on behalf of successful applicants from outside the islands.