Hospitality and Workplace Services Coordinator

EY Guyana is recruiting for a Hospitality and Workplace Services Coordinator

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

Our Guyana location is currently recruiting for a Hospitality and Workplace Services Coordinator role to provide receptionist and administrative support to the overall office. This position calls on skills and knowledge to maintain a current understanding of firm policies, procedures, practices and general administrative operations. Responsibilities include but are not limited to the following.

Your key responsibilities

• Serve as the initial point of contact for routing internal and external calls at EY Guyana site, providing informational services and direction to employees, customers, guests and vendors.
• Project a courteous and patient image over the firm's telephone network, responding with skill and courtesy to heavy surges in workload as well as greet and direct guests, personnel, customer and vendors with a professional image
• Provide customer-focused information services
• Handling office tasks- organizing files, preparing documents, presentations and report, setting up for meetings, reordering of supplies
• Log in guests, customers, and vendors and inform Ernst & Young staff of their arrival 
• Understand emergency procedures and act as an extension of daytime security and property control 
• Handle and route incoming package deliveries; coordinate mail/deliveries
• Support the Document Processing Center team with travel desk duties where necessary, booking of meeting rooms, preparation for events, document production as required in Word or Excel, and binding/copying as necessary
• Other ad hoc duties as required

Skills and attributes for success

• Strong administrative and time management skills, with a keen eye for detail
• Ability to manage multiple tasks in a fast-paced environment
• Computer proficiency- Microsoft Outlook, Word, Excel & Powerpoint
• Genuine desire to be proactive and create a positive experience for others
• Helpful and positive presence in the workplace
• Polite and professional communication via phone, e-mail, and mail
• Upbeat and positive attitude

To qualify for the role you must have

• Minimum of 1- 3 years administrative and customer service experience

-          Post-Secondary School certification around areas of Customer Service, Administrative, Secretarial/ Receptionist and other related areas will be an asset

 What we offer

As a member of the EY family, you will have access to:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

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