Help Others. Build Your Career. Get Paid Well at Conduent Montego Bay.

Join our dynamic team at Conduent as a Healthcare Customer Service Associate in Montego Bay! In this role, you’ll be the first point of contact for patients and healthcare clients, providing compassionate, efficient, and knowledgeable support.

💡 The world needs more kindness. Lucky for us, that starts with YOU

Conduent is Now Hiring Customer Service Associates

✨ Why Join Us?

If you're passionate about people, eager to grow, and ready to put your communication skills to work, this is your moment. Conduent is hiring Healthcare Associates to join our dynamic, purpose-driven team in Montego Bay.

This is more than just a job, it's your chance to step into a career that helps others while leveling up your own future.

👩🏾‍⚕️ What You'll Be Doing:

• Handling customer inquiries in the healthcare sector

• Providing professional and empathetic support to clients

• Navigating systems and documenting customer information

• Following all call center policies, metrics, and standards

✅ Minimum Qualifications Required:

• A minimum of 3 CXC subjects (MUST include English)

• OR 3 City & Guilds subjects (MUST include English)

• OR a HEART Level II Certificate 

📎 Documents You'll Need:

• Valid Government-issued ID (Passport, Driver’s License, or National ID)

• TRN

• NIS

• Birth Certificate

• Resume (printed/hardcopy)

• Proof of Qualifications (originals required)

🌟 Must-Haves:

• Typing speed of at least 20 WPM

• Ability to work onsite at our Montego Bay location

• BPO experience is a plus (especially healthcare or voice accounts)

• Flexible to work any 5 days of the week, including weekends & public holidays

💡 Ready to apply?
Complete your application and assessment using a computer or laptop (mobile devices not supported). Once you're successful, your interview will be scheduled.

Apply Here📲 Customer Experience Associate II in Montego Bay, Saint James, Jamaica | Customer Service & Transaction Processing at Conduent

Please note: The assessment cannot be completed on a tablet or phone.

Once you click the link, you will be prompted to apply and complete two short questionnaires. After this, look out for the words "REQUIRED ASSESSMENT" — click that to begin your assessment.

Let’s make a difference together, one call at a time. 💫