Head of Quality Assuranace (SOG/ST6)

Ensure products distributed are of high quality and nutritious. Introduce new products with increased nutritional value to the feeding program.

JOB SUMMARY:

 The Head of Quality Assurance is responsible for:

• ensuring that Nutrition Products Limited produces and distributes high quality and nutritious products, and to introduce new products with increased nutritional value to the feeding program.

KEY RESPONSIBILITY AREAS:

Administrative Responsibilities

• Ensure that products constitute the required nutritional value at a minimum by planning, executing, and overseeing inspection and testing of products to confirm quality conformance to specifications and quality deliverables
• Interpret, build on and comply with Company quality assurance standards
• Review policies and standards to ensure that all processes/procedures conform to legal standards and regulations
• Develop new standards for production with improvements as needed and create testing protocols for implementation
• Conduct and provide oversight for compliance audits
• Conduct surveys to solicit feedback on products
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with the Company guidelines and external regulatory requirements

• Monitor risk management procedures and maintain and analyze problems log to identify and report recurring issues to management
• Make random visits to schools to ensure that students receive the product within set quality standards as obtained when leaving the plant.
• Improve/maintain present product standards and introduce new products/nutritional meals to the school feeding program.
• Monitor schools for adequate and acceptable storage standards of deliveries.
• Meet with the Warehouse and Distribution Department Head to facilitate feedback on products distributed.
• Develop, implement and evaluate plan of action to improve product quality and increase variety.
• Ensure that product formulae are developed and standardized between plants.

Human Resource Responsibilities:

• Monitor and evaluate the performance of direct reports, prepares performance appraisals and recommends and/or initiate corrective actions wherever necessary to improve performance and/or established personal and/or organizational goals

• Participate in the recruitment of staff for the Plant and recommends transfers, promotion, termination and leave in accordance with established Human Resource Policies and Procedures;
• Develop and implement in collaboration with the Human Resource Department, a programme of Succession Planning for the Plant to facilitate continuity and the availability of required skills and competencies to meet the needs of the Division;

• Provide leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching;

• Ensure the welfare and developmental needs of staff in the Plant are clearly identified and addressed;

Establish and maintain a system that fosters a culture of teamwork, employee empowerment and commitment to the Plant’s and Company’s

MINIMUM REQUIRED EDUCATION AND EXPERIENCE;

Minimum Qualifications:

• BSc. Degree with a Food Chemistry Major from a recognized tertiary institution 
• Training/Certification in Quality Control processes

Minimum Experience:

• Three (3) years’ experience in quality control in a manufacturing
• Environment, preferably in the food industry.  

REMUNERATION

Basic Salary: $5,198,035.00 - $6,990,779.00 per annum