Head of Operations

Lead production, tours & distribution for award-winning Old Road Rum in St. Kitts. Drive efficiency, scale multi-site ops, and build a high-performing team. COO-track role; competitive pay, bonus, future equity, and relocation assistance

Head of Operations – Old Road Rum Company

Shape the operational heartbeat of a fast‑growing Caribbean craft‑spirits brand.

Why Old Road Rum?

• Award‑winning craft producer & experiential brand based in St. Kitts, rooted in 17th‑century heritage and modern innovation.
• Momentum: silver medals at the 2024 International Spirits Challenge and Rum of the Year 2025 at the Bartender Spirits Awards.
• Multi‑channel growth (distillery tours, premium retail, cruise excursions, international distribution) poised to major growth over the next two years.

Join us as we scale from beloved island icon to global player.

The Opportunity

We’re seeking a visionary Head of Operations to translate ambitious strategy into seamless execution across production, visitor experience, cruise excursions, and distribution. Reporting to the Managing Director, you’ll own day‑to‑day operations so leadership can focus on big‑picture growth.

What Success Looks Like (12‑18 months)

• • 15–20 % YoY revenue growth supported by efficient, scalable operations
• • 4.5★+ customer satisfaction across all touchpoints
• • ≥10 % reduction in unit costs without compromising quality
• • High‑performing, empowered leadership team 

Key Responsibilities (Focused)

1. Production Excellence – Oversee blending & bottling schedules, quality, and cost control.
2. Multi‑Site Visitor Operations – Elevate guest experience at Wingfield Estate, Pond Road retail hub.
3. Distribution & Logistics – Ensure on‑time deliveries and inventory accuracy across local and export channels.
4. Facilities Management – Safeguard premium presentation and zero‑incident safety culture.
5. Financial Discipline – Manage operational budgets, drive continuous cost optimisation.
6. People Leadership – Coach department heads; build a culture of accountability, innovation, and fun.
7. Data‑Driven Improvement – Implement KPI dashboards and reporting rhythms that power smart decisions.
8. Strategic Partner – Translate the Managing Director’s vision into executable plans and remove barriers to growth.

What You’ll Bring

• 3+ years senior operations leadership (FMCG, spirits, hospitality or tourism a plus).
• Proven track record scaling multi‑site or high‑growth businesses.
• P&L ownership, lean/continuous‑improvement mindset.
• Inspirational people leader with cross‑cultural savvy.
• Relentless customer focus and a bias for action.
• Willingness to relocate to sunny St. Kitts (relocation assistance available).

What We Offer

• Competitive Executive Package: base + performance bonus + benefits.
• Equity/Profit‑Share Potential: grow with us as we expand regionally and globally.
• Lifestyle: Work where others vacation—tropical beaches, vibrant culture, and year‑round sunshine.
• Impact: Your decisions will directly shape the future of Caribbean craft spirits.
• Growth: Budget for professional development, global industry conferences, and continuous learning.

How to Apply

Send your CV and a one‑page cover letter titled “HOO – [Your Name]” by 30 September 2025. 

We value diversity and welcome applicants of all backgrounds. Only candidates authorised to work in St. Kitts & Nevis or eligible for relocation visas will be considered.