HR Associate

GSL HR Associate

The Role

This position is responsible for providing HR Administrative support in respect of contract management, records management, identification management and separation processes for all Guardsman Metaverse Security Officers. This position plays a key role in supporting the department’s daily activities and overall administrative requirements to ensure that the needs of all Security Officers are met and the department’s and Company’s standards are consistently maintained.

What You'll Be Doing

• Add new security officers’ information to Smart Task System and Acquire as necessary.
• Check for completeness and accuracy all mandatory documents on file for new security Officers.
• Follow up within (1) week of hire to ensure that IDs were received and disseminated
• Compile contract and send banking information to Payroll within 1-2 days of receiving notification.
• Coordinate and submit ID request to the ID department via email upon contract signing.
• Maintain Contract Management Trackers for assigned Security Officers.
• Provide customer service report through the HR Help Desk on a daily basis.
• Maintain physical and electronic records (Smart Task) for GMV Security Officers.
• Identify and facilitate the resolution of security officers’ issues and complaints on a daily basis.
• Make inactive Security Officers on Smart Task system, texting group, and any other relevant systems after final payment is made by Payroll.
• Sends notification of Security Officers inactive status to Operations /Payroll/ Duty Office/Roster Room/Welfare after final payment is made.
• Prepare and submit monthly report to Senior HRO by the 3rd working day of each month.
• Perform other related tasks within the scope of the function.

A Little Bit About You

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc)
• Knowledge of office management system and procedures, Knowledge of operating standard office equipment
• Good research skills and attention to detail
• Excellent problem-solving skills, written and verbal communication skills, Strong organizational skills with ability to multi-task

Minimum Qualifications

• Bachelor’s Degree in HR, Business Administration; or equivalent combination of experience and education
• Training in Human Resource Management or related disciplines
• At least 1-year experience in General