HEART Trainee - Centralized Business Support

 "Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Centralized Business Support team in the capacity of:

 HEART Trainee - Centralized Business Support

Provide support for the business through processing client transactions such as RTGS, wire transfers and funds transfer. 

Assist with the recall of transactions sent to other banks.

In partnership with HEART/NSTA TRUST, Sagicor Group Jamaica Limited is seeking candidates for the School Leavers’ Training Opportunities Programme (SLTOP) specially designed to bridge the gap between school and the world of work for recent school leavers. Our School Leavers’ Training Opportunities Programme (SLTOP) is for school leavers between the ages of 17 to 23, who have six or more CXC or GCE passes including English Language and Mathematics. In the SLTOP, trainees have the opportunity to work with Sagicor Group Jamaica Limited for up to one year, where they can fully acquaint themselves with the company’s daily operations in order to gain rich, immersive practical knowledge.

Location: Kingston

As HEART Trainee - Centralized Business Support, you will:

• Respond to customers’ queries in a timely and efficient manner.
• Process RTGS, ACH, wire transfers and fund transfers received via transact and corporate and commercial banking.
• Process Manager’s Cheques and drafts received via transact and corporate and commercial banking.
• Process FX sales and purchases received via transact and corporate and commercial banking.
• Process daily, rejects originating from RTGS transfers.
• Process recall request from transactions processed.
• Perform any other job-related duties assigned from time to time.

What do you need?

• A minimum of six (6) subjects at the GCE (Ordinary) or CSEC (General) level, including English Language and Mathematics.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Basic knowledge of online Banking transactions.
• Effective communication (oral and written) skills.
• High degree of confidentiality.
• High degree of accuracy and detail oriented.
• Ability to work under pressure, independently and in teams.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than April 10, 2026.

While we appreciate all applications, only shortlisted candidates will be contacted.