Guest Relations Manager – Food & Beverage

Guest Relations Manager – F&B Deliver exceptional guest experiences, manage reservations, handle VIP requests, resolve issues, and coordinate events. Ensure service excellence, compliance, and drive guest satisfaction in a luxury hospitality environment.

We are looking for a passionate and service-driven Guest Relations Manager – Food & Beverage to deliver exceptional guest experiences in a luxury hospitality environment.

Key Responsibilities:

• Anticipate and exceed guest expectations in food & beverage services
• Manage restaurant and bar reservations, ensuring optimal service flow
• Provide personalized attention to VIP and repeat guests
• Resolve guest concerns promptly, ensuring high satisfaction standards
• Analyze guest feedback to continuously improve service quality
• Coordinate events and special occasions, ensuring flawless execution
• Ensure compliance with food safety and hygiene standards
• Drive initiatives to increase revenue and achieve operational goals