Group Revenue Manager

Group Revenue Manager

Join OUR team

The Mango Bay Group is seeking a dynamic and detail-oriented Group Revenue Manager to oversee reservations across our portfolio of properties. This is a pivotal role ensuring seamless booking processes, maximizing occupancy, and delivering exceptional guest service.

Key Responsibilities:

• Lead and manage the reservations team across multiple properties.
• Oversee daily operations of group reservations, ensuring accuracy and efficiency.
• Implement strategies to maximize occupancy and revenue.
• Collaborate with sales, front office, and revenue management teams.
• Handle group bookings, contracts, and special requests with professionalism.
• Manage, update, and monitor all the hotel distribution channels
• Manage pricing and distribution strategies to maximise ADR and RevPAR.
• Monitor reservation systems and ensure compliance with brand standards.
• Communicate policies, procedures, and booking terms clearly to guests.
• Ensure compliance with hotel policies and data protection standards.