Group Director of Human Resources

Group Director of Human Resources Permanent

Career Opportunity

Group Director of Human Resources

Permanent

(The position is open to applications from nationals of CARICOM member states)

SUMMARY:

We are seeking to recruit a Group Human Resource Manager for one of our clients in the hospitality sector who will be responsible for leading and managing the overall HR function across multiple properties within the Group. This role sets the strategic direction for human resources initiatives, ensuring alignment with the group’s mission, culture, and business goals. The Group Director oversees talent acquisition, employee engagement, labour relations, compensation and benefits, training and development, compliance, and HR operations at both property and corporate levels.

 KEY DUTIES AND RESPONSIBILITIES:

Strategic Leadership

• Develop and execute group-wide HR strategies that support organizational goals, promote a strong culture, and ensure talent development and retention.
• Partner with senior leadership to drive workforce planning, succession management, and organizational effectiveness.
• Guide and support property-level HR leaders on policy implementation and operational alignment.

Talent Management & Acquisition

• Oversee group-wide recruitment strategies to attract top talent across all business locations.
• Establish robust onboarding and orientation programs across properties.

Employee Relations & Engagement

• Promote a positive work culture rooted in respect, diversity, inclusion, and collaboration.
• Develop and oversee employee engagement initiatives, recognition programs, and communication strategies.
• Should be knowledgeable to handle complex employee relations matters and conflict resolution.

Training & Development

• Implement group-level training frameworks, including leadership development, compliance training, and performance management.
• Monitor the effectiveness of training programs and adjust for continuous improvement.
• Facilitate career pathing and talent development programs for high-potential team members.

Compensation & Benefits

• Design and manage competitive compensation structures, benefits programs, and incentive plans in alignment with business goals and industry benchmarks.
• Oversee job evaluations, salary structures, and pay equity reviews across properties.

Compliance & HR Operations

• Ensure legal and regulatory compliance across all properties with labour laws, health and safety requirements, and hotel standards.
• Standardize and maintain HR policies and procedures, adapting to local laws where applicable.
• Leverage HR technology and systems to drive efficiency, accuracy, and reporting consistency.

HR Data, Metrics & Reporting

• Track, analyze, and present key HR metrics (turnover, retention, engagement, training effectiveness, etc.) to executive leadership.
• Provide strategic insight based on workforce data and trends to support business planning.

Qualifications & Experience:

• Bachelor’s degree in human resources, Business Administration, or related field (Master’s degree would be an asset).
• Minimum 10 –15 years of progressive HR experience, including 5+ years in a senior HR leadership role overseeing multiple locations.
• Hospitality industry experience is strongly preferred.
• Deep knowledge of labour laws, compliance requirements, and HR best practices.
• Proven success in organizational change management, culture development, and strategic HR leadership.
• Proficiency in HRIS systems, data analytics, and Microsoft Office Suite.

 ONLY SUITABLE APPLICANTS WILL BE ACKNOWLEDGED