General Manager

The General Manager is responsible for leading the organization in achieving its strategic and operational goals. The role involves implementing business strategies, optimizing processes, managing and developing staff, and driving sustainable growth.

Applications are invited from suitably qualified persons to fill the position of GENERAL MANAGER

REPORTS TO: The Board of Directors

KEY AREAS OF RESPONSIBILITY

Formulation of strategic plans for the company as it relates to operations and oversee the planning of short- and long-term projects, budgets, schedules, and manpower for the area under management.

• Develops, for the Board’s approval, strategic direction and positioning to ensure the Company’s profitable growth and success. Ensure the Company has sound operating plans to meet goals and objectives as agreed with the Board.
• Develop and implement strategies to drive growth, increase efficiency, and meet business objectives.
• Lead and inspire teams, ensuring a collaborative and productive work environment.
• Monitor and manage the company’s financial performance, ensuring budgets and forecasts are adhered to.
• Foster relationships with key clients, stakeholders, and partners to drive business development.
• Ensure compliance with all relevant regulations and industry standards.
• Identify opportunities for process improvements and cost reductions.
• Prepares and presents reports to the Board of Directors and Board Committee (s) as required

DESIRED WORK TRAITS INCLUDE:

• Strong creative vision with an understanding of the business objectives
• Maintain attention to detail and accuracy in a work environment of frequent interruptions
• Communicate clearly, both orally and in writing and follow oral and written directions
• Establish and maintain effective working relationships with other employees
• Comprehensive knowledge of Internal Audit principles and practices
• Excellent presentation skills
• Good analytical skills
• Good organizational and time-management skills
• Good work ethic

REGULAR HOURS OF WORK

8:30 a.m. to 4:30 p.m.           

EDUCATION AND EXPERIENCE

• Master’s Degree in Business Administration, plus 7 years senior management experience, or
• Degree in Business Administration plus 10 years senior management experience
• Knowledge of the Card Processing Operations would be an asset
• Proficiency in Microsoft Office Suite and other relevant software applications
• Experience in Project Management would be an asset