General Manager

• Manage and Supervise all aspects of the credit union’s operations and activities in accordance with policies and procedures as established by the Board of Directors.
• Provide strong, positive direction, leadership and management to the Society’s Staff - according to the policies, decisions and directives of the Board of Directors within the principles of good corporate governance. To foster a positive environment and ensure member service excellence.
• Responsible for ensuring financial stability in the best interest of the members, employees and the credit union. Ensuring that the credit union’s goals and objectives are met.
• Oversee financial operations ensuring accuracy and compliance.
• Ensure operational efficiency and compliance with internal policies and regulatory requirements.
• Foster a positive work environment that promotes teamwork, accountability, continuous improvement and member service excellence.
• Maintain and grow the membership base of the Society, while developing the loan, savings and investment business by engaging the Staff, Board and all resources available towards effective member engagement and satisfaction.
• Preparation of the annual income and expenditure budget, the annual capital budget and monthly management accounts. Liaise with external auditors, staff, external parties, the Board and Committees to ensure that the audited financials are completed accurately and well within time to facilitate the hosting of the Society’s AGM annually.
• Set up, maintenance and testing of accounting and administrative controls to manage and protect the Society’s Cash and physical resources.
• Enforcement of proper safety procedures to ensure the protection of the Society’s Staff, Suppliers and Membership present within its premises.
• Observes strict adherence to the Society’s confidentiality policies to protect Members’ personal information
• Performs other duties as required or otherwise directed by the Board of Directors.
• Ensure operational efficiency and compliance with internal policies and regulatory requirements.
• Foster a positive work environment that promotes teamwork, accountability, continuous improvement and member service excellence. 

REPORTS TO: The Board of Directors 

QUALIFICATIONS, EXPERIENCE, SKILLS, TRAINING

• Five (5) years Management and/or Supervisory experience
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (Master’s degree is an asset).
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent analytical skills
• Ability to work in a computerized environment
• Must be self-motivated and inspiring
• Must be dependable, honest and trustworthy
• Must be proficient  in Microsoft Office software
• ACCA Qualifications will be an asset
• Any suitable combination of qualifications and experience