General Manager
Hodges Bay Antigua West Indies
- St. John
- 100000 - or more
- Permanent full-time
- Updated 12/05/2025
- Human Resources
We are looking for a strategic and dynamic General Manager to lead our operations, ensuring that our guests experience unparalleled service and satisfaction.
Overview:
We are looking for a strategic and dynamic General Manager to lead our operations, ensuring that our guests experience unparalleled service and satisfaction. In this role, you will oversee the overall management of our resort's activities, collaborating with various departments to create memorable experiences for our guests while maintaining operational excellence and profitability.
Key Responsibilities:
Develop and implement operational strategies to optimize guest experience and operational efficiency.
Lead and mentor a team, ensuring professional development and adherence to company standards.
Oversee the planning and execution of resort activities, events, and guest services.
Monitor and manage the resort's budget, ensuring financial targets are met while providing high-quality services.
Utilize guest feedback and performance metrics to drive continuous improvement initiatives.
Foster strong relationships with vendors, partners, and community stakeholders to enhance the resort's offerings.
Qualifications:
5+ years of experience in resort management or a related field, with a proven track record of successful operations.
Strong financial acumen, including budget management and revenue optimization.
Exceptional leadership and team management skills
Excellent communication and interpersonal skills to engage with guests and staff effectively.
Proficient in using property management systems (PMS) and customer relationship management (CRM) software.
Experience with data analytics tools to evaluate guest satisfaction and operational performance.
Familiarity with marketing tools and platforms used for promoting resort offerings.
Hodges Bay Antigua West Indies
- Sandy Lane Hodge’s Bay, St. John’s, Antigua
- 268-484-8000
