General Manager

Our client in the supermarket and grocery store industry within the central area is seeking a General Manager on a one-year contract.

Our client in the supermarket and grocery store industry within the central area is seeking a General Manager on a one-year contract.

Overview:

• Salary range: $10,000 to $15,000
• Working hours: Shift system
• Contract position: 1-year contract
• Reports to: Director

Job Summary:
We are seeking a dedicated and experienced General Manager to lead the operations of a medium-sized supermarket serving a close-knit community. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to adapt to the unique needs of the community. This role is central to ensuring the store runs smoothly, profitably, and as a valued part of the community.

Key Responsibilities:

• Oversee day-to-day store operations including sales, staffing, merchandising, and inventory control
• Build strong relationships with customers and staff, promoting a warm and welcoming environment
• Hire, train, schedule, and manage store staff to ensure excellent customer service and efficiency
• Monitor sales and expenses, prepare financial reports, and work within budget guidelines
• Ensure shelves are well-stocked with a variety of essential and community-preferred items
• Handle vendor relations and manage ordering to minimize waste while meeting demand
• Ensure the store complies with health, safety, and food handling regulations
• Organize community-friendly events or promotions that build customer loyalty
• Lead by example and foster a culture of teamwork, respect, and accountability

Qualifications:

• Proven experience (3–5 years) in supermarket or retail management
• Strong interpersonal and communication skills
• Solid understanding of retail operations, including POS systems, inventory management, and budgeting
• Ability to lead a team and maintain a positive work environment
• Willingness to be hands-on and involved in all aspects of the store
• Flexible availability, including evenings, weekends, and holidays
• Must have access to a motor vehicle
• A degree in Business Management, Management, or Human Resource Management (HRM) would be an asset

Key Competencies:

• Customer-first mindset
• Community engagement
• Leadership and team building
• Practical problem-solving
• Financial awareness and accountability
• Adaptability and hands-on management style

Job Ref: RS