GIFT SHOP MANAGER

TCM Group is looking for professional minded individuals to join the team.

Gift SHOP MANAGER

 The successful applicant will be responsible for supervising the daily activities in the Gift Shop.  He/She will ensure the smooth operation of the Gift Shop, thereby maximizing revenue and exceeding guest expectation.

 Applicants should satisfy the following minimum requirements:

• Must have a sound knowledge of retail merchandising techniques, and selling methods
• Must be able to meet sales targets
• Must be able to provide training for the retail team to ensure provision of quality service
• Must have the ability to handle guest inquiries, requests, complaints in a timely manner
• Be able to perform all duties and responsibilities in a timely and effective manner in accordance with established company standards
• Must have excellent customer service and communication skills
• Must have excellent organizational and management skills
• Must be proactive, self-motivated and be ready to work long hours

 Qualification and Experience:

• Must have a minimum of a Bachelor’s Degree in Business Management or any other related discipline.
• Must have a minimum of two years retail management experience
• Must be computer literate with knowledge of a variety of computer applications and software, i.e Microsoft Office Suite and QuickBooks