Finance Manager

Finance Manager

CAREER OPPORTUNITY

The National Bank of Dominica Ltd is a leading indigenous bank in the Eastern Caribbean Currency Union (ECCU). We are seeking a dynamic and progressive individual with the relevant skills and competencies to assume the position of Finance Manager. 

The Finance Manager supports the Executive Manager - Finance & Investments in managing the Finance unit. This role ensures the provision of accurate financial accounts, sound fiscal advice, and comprehensive management reports. The Manager is responsible for safeguarding the Bank's assets and liabilities in compliance with International Financial Reporting Standards (IFRS) and Eastern Caribbean Central Bank (ECCB) guidelines. Additionally, the position oversees effective cash management and implements prudent risk management practices to ensure secure control and adherence to the Group’s strategy and policies.

BUSINESS RESULTS:

1. Support the reduction of operating expenses by prudently using assigned resources and eliminating waste.
2. Provide sales referrals to the relevant departments.
3. Support financial resilience initiatives / adopt department cost-reduction strategies / support digitization efforts to lower operating costs.
4. Provide input, source information, and assist in the preparation of the Bank’s Annual Business Plan and operating budgets.
5. Monitor expenses (actual against budget) and recommend cost savings and improved efficiency in budget management, as needed.

CUSTOMERS:

1. Ensure timely and accurate delivery of services to internal customers.
2. Respond to requests, concerns, complaints, or feedback in a timely manner, demonstrating a commitment to addressing issues and improving processes.
3. Receive, document, and resolve customer queries & complaints; where the same has been forwarded to another officer/unit for resolution, ensure adequate follow-up.

OPERATIONS: Strategic Planning and Analysis

1. Collaborate with executive management team members in the planning, design, and execution of strategies, policies, and programs aimed at achieving the Bank's financial, operational, and organizational goals.
2. Support the conduct of comprehensive analyses of global, regional, and industry trends, as well as competitive threats and opportunities. Provide insights and recommendations to enhance the Bank's strategic planning and development processes.

Tactical and Operational Management

1. Devise tactical plans, and workflows to support the achievement of departmental and organizational objectives.
2. Monitor and review departmental performance, identifying variances and recommending corrective actions as necessary.
3. Manage the overall workflow within the unit to ensure equitable distribution of duties and optimize operational efficiency.
4. Take responsibility for the overall efficiency, performance, and productivity of the department, striving for continuous improvement in operations.
5. Lead strategic initiatives and projects related to the Bank’s lending function, ensuring successful execution and timely completion.

Policy and Procedure Development

1. Support the Executive Manager – Finance and Investments in the development, review, and revision of the department's service charter, standards, policies, and procedures to align with international, local, and internal risk and compliance guidelines.
2. Collaborate with the Executive Manager – Finance and Investments to develop, implement, and monitor Service Level Agreements (SLAs) to govern the flow of work between the department and other departments, ensuring adherence to service expectations and standards.
3. Establish, maintain, and update Standard Operating Procedures (SOPs), manuals, and Job Aids for the unit to ensure consistency and compliance.
4. Contribute to the development of Business Continuity Plans, covering various potential disruptions and ensuring the organization's readiness to respond effectively.

Financial Planning and Budgeting

1. Collaborate with department heads, stakeholders, and executives to develop annual budgets based on the Bank’s goals and priorities, ensuring budgetary allocations align with strategic objectives and operational needs.
2. Communicate budgetary guidelines and expectations, monitor departmental expenditures against the approved budget, and conduct variance analysis to explain differences between budgeted and actual expenses.
3. Stay informed about industry trends, develop financial forecasts, identify cost-saving opportunities, implement cost control measures, and continuously improve the accuracy of budget forecasts, while preparing and presenting regular budget reports to senior management and key stakeholders.
4. Work with department managers to identify cost-saving opportunities without compromising performance.
5. Provide insights into potential financial risks and opportunities that may impact the budget.
6. Prepare and present regular budget reports to senior management and key stakeholders.

Accounts Payable Processing

1. Oversee the end-to-end Accounts Payable process, including ensuring the receiving, reviewing, and verifying invoices for accuracy and completeness.
2. Oversee the preparation of payments to suppliers, maintain accurate financial records, promptly resolve payment discrepancies, reconcile accounts payable transactions and statements, investigate and resolve outstanding issues, and support the month-end close process by ensuring accurate reconciliation of accounts payable.
3. Ensure timely routing of invoices for approvals, ensuring that details are entered into relevant systems, and managing payment processing, including cheques and electronic transfers.
4. Maintain accuracy in supplier payments, ensuring that accounts are promptly reconciled, discrepancies are investigated and resolved, and that full support to month-end close is provided through comprehensive accounts payable reconciliation.

Account Reconciliation

1. Oversee the collection and review of source documents, ensuring accuracy and completeness of financial transactions recorded in our systems.
2. Direct the monthly reconciliation of accounts, including bank statements and internal records, resolving discrepancies promptly and preparing necessary journal entries.
3. Collaborate closely with departments to clarify transactions, investigate discrepancies, and generate detailed reports for comprehensive review and audit during month-end and year-end closings.
4. Supervise the accurate and timely recording of fixed asset transactions, including purchases, depreciation, and disposals, ensuring compliance with company policies and accounting standards.
5. Oversee monthly account reconciliations by reviewing balances and performing periodic checks and ensuring prompt and accurate financial reporting.
6. Oversee the monthly reconciliation of all assigned accounts, ensure timely and accurate reconciliation of bank statements against internal records, investigate and resolve discrepancies in collaboration with internal stakeholders, generate comprehensive reports on reconciliation outcomes, and identify opportunities for process improvements and automation to enhance efficiency and accuracy.
7. Conduct regular reconciliations of the fixed asset register against the general ledger and physical inspections, investigating discrepancies and ensuring accurate reporting for internal and external use.

Financial Analysis and Reporting

1. Collaborate closely with the Finance Officer II to tackle and address complex accounting issues related to financial discrepancies, budgetary constraints, and strategic planning alignment.
2. Assume accountability for the accuracy and reliability of financial reports by employing a proactive approach to problem-solving and leveraging insights from cross-functional teams.
3. Provide an accurate and timely financial service including setting and monitoring of budgets, forecasts, cash flow analysis, management and financial accounting, and advice and support to inform decision-making at all levels.
4. Analyze cash flows, cost control and expenses and pinpoint weak financial areas to inform executive management.
5. Oversee the preparation of monthly financial reports on the profitability of the Group’s branches, agencies, and subsidiaries, monitor expenditure and performance against approved plans, and establish benchmarks and timelines for financial performance.
6. Monitor the expenditure, performance, and achievement of the Bank and its subsidiaries against approved plans.
7. Interpret operating results, advise on the current state, and provide recommendations for cost reduction and profit maximization.
8. Support in conducting product profitability analysis, prepare and produce various banking statistics and information, and compile accurate, relevant, and timely reports and presentations.
9. Monitor and report on Key Performance Indicators (KPI’s) and/or other metrics for the department and the Bank, making recommendations for operational changes, as required.
10. Develop and analyze financial projections to support the Managing Director and Board of Directors in developing medium and long-term plans.
11. Ensure the accurate and timely preparation of financial reports for auditors/ECCB, review, post, and reconcile journal entries, and review trial balances for discrepancies.
12. Gather relevant financial data for Prudential Reports, respond to ECCB queries, and stay updated on changes in ECCB regulations.
13. Ensure compliance with all relevant banking and statutory requirements.
14. Manage the annual audit process to ensure the financial statements are prepared in accordance with International Financial Reporting Standards.
15. Track audit notes and guide Executive Management to resolve the actions to address issues by the agreed date.
16. Ensure the timely and accurate preparation and submission of monthly and year-end financial information and reporting/filings in accordance with Government agencies and regulatory bodies’ regulations and guidelines, the Banking Act, Companies Act, other applicable legislation, and banking industry practice, ensuring the integrity of all information.
17. Attend the Asset and Liability Committee (ALCO) function and perform tasks as agreed upon and/or directed.

Month-End and Year-End Closing

1. Oversee the month-end and year-end accounting closing ensuring all necessary accounting activities and processes are completed.
2. Prepare month-end management accounts for the full company and cost center reporting, including variance analysis and explanations.
3. Communicate financial performance, variances, and potential organizational impacts.
4. Prepare year-end financial statements in accordance with IFRS, including reviews of supporting schedules and working papers for submission to the Executive Manager - Finance and Investments and External Auditors.
5. Liaise with external auditors to schedule and complete the financial statement audit, resolving queries and issues raised during the audit and addressing any issues in the auditors' management letter.
6. Prepare annual tax returns for the Bank, ensuring all tax filings are completed accurately and submitted on time in compliance with relevant tax regulations and guidelines.

Financial Record Maintenance

1. Ensure records, systems and reports are prepared/maintained in accordance with generally accepted auditing and IFRS standards.
2. Ensure the maintenance, verification, and integrity of the Group’s financial records, maintaining accurate and organized physical and/or electronic records of all transactions in accordance with bank guidelines.
3. Ensure that source documents are prepared for accurate processing of monthly standard journals, create or supervise the creation of adjusting entries to correct discrepancies or errors, and ensure proper custody of vouchers and other items in compliance with regulatory and anti-money laundering procedures.

COMPLIANCE:

1. Ensure compliance with regulatory standards, Anti Money Laundering/Anti-Terrorist Financing policies, and Bank procedures for all transactions.
2. Identify and report risk, suspicious activity, and individuals promptly to immediate supervisor/manager, Compliance personnel, Executive Management or Security personnel.
3. Maintain confidentiality and security of Bank and customer information at all times.
4. Follow Bank security procedures pertaining to assigned duties and authorities.
5. Assist in enforcing compliance with approved policies, plans, and regulatory guidelines within the department.
6. Support the establishment of effective procedures and systems aligned with organizational standards.
7. Collaborate with ECCB, External Auditors, and internal assurance functions, providing necessary information and insights on risks and controls.
8. Report conflicts of interest promptly to the Managing Director or relevant authority.
9. Ensure department team members understand Bank policies and ECCB's Banking Supervision Policies.
10. Implement necessary skills, mind-sets, and systems to assess and mitigate departmental risks effectively.
11. Address audit, compliance, or risk issues identified in internal or external reviews, taking corrective action within agreed timelines.
12. Promote a strong risk management and compliance culture within the organization.
13. Address regulatory, risk, and audit matters promptly.
14. Ensure the accurate and timely submission of regulatory reports to the ECCB.
15. Identify and evaluate risks, ensuring timely notification to appropriate managers.
16. Ensure the accurate and timely preparation of all finance-related prudential returns to the ECCB.
17. Promptly address any inquiries or requests from regulatory authorities concerning filed returns.
18. Work to ensure that the Investment function receives a satisfactory or better Eastern Caribbean Central Bank (ECCB)/Audit Rating.

TALENT:

1. Manage and guide team members to ensure they meet performance standards set by the Bank.
2. Conduct regular meetings to discuss performance, goals, and progress with the team.
3. Monitor team performance and provide feedback through formal and informal meetings.
4. Recognize and reward outstanding performance according to Bank guidelines.
5. Take appropriate disciplinary action when necessary, following legal guidelines and HR advice.
6. Administer leave management in accordance with policies, procedures, and guidelines.
7. Administer performance appraisals for assigned employees within timelines and guidelines.
8. Support employee development through coaching, training, and growth opportunities.
9. Contribute to succession planning by identifying key roles and preparing suitable candidates.
10. Encourage professional development and ethical behavior within the team.
11. Ensure the team has the necessary skills and knowledge to fulfill their responsibilities.
12. Address employee concerns, manage conflicts, and foster team morale and engagement.
13. Reward strong performance through fair evaluations and recommendations for advancement.
14. Seek professional development opportunities and share knowledge with colleagues.
15. Lead by example, making consistent and fair decisions.
16. Continuously improve skills to identify and address industry-specific risks.

Perform any other duties assigned.

1. Any other duties ancillary or related to the foregoing.

SKILLS, QUALIFICATIONS AND EXPERIENCE

• A bachelor’s degree in accounting, Finance or a related field. A professional accounting designation such as ACCA, CMA, CPA is preferred.
• At least five (5) years’ previous experience in an accounting/finance position preferable within a banking/financial services environment, with three (3) years’ experience in a supervisory or managerial position.
• Expert knowledge and deep understanding with local, regional, and international regulatory frameworks, proficiency in International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP). Knowledge of Core Director System is preferred.
• Strong operational planning and analytical skills; strong management/ leadership and coaching skills; excellent written and verbal communication skills including business/technical writing and presentation skills, organizational and time management skills and strong business ethics and integrity.
• Able to work independently with minimal supervision while also collaborating effectively within a team environment.
• Exhibit proven leadership skills, including but not limited to effective team management, conflict resolution, performance evaluation, and mentorship. Demonstrated ability to lead, motivate, and develop a team towards achieving organizational goals is essential.

COMPETENCIES INCLUDE:

1. Leadership: Demonstrate a high level of leadership thought and behaviours, and ability as evidenced by strong organizational, communication, presentation, negotiation, interpersonal, influencing, and decision-making skills. Understand one’s role in NBD’s core purpose. Shares appropriate information with one’s manager and team members.
2. Change Leadership: Embraces change; adapts to new ways of doing things and surfaces concerns appropriately. Demonstrates behaviours that support change. The incumbent should possess the ability to navigate periods of growth, disruption, or uncertainty with confidence and an encouraging attitude that the change will benefit employees and other stakeholders.
3. Strategic Thinking: Demonstrate a sound understanding of the Bank’s position in the local, regional, and global context, including strengths, weaknesses, opportunities, threats, and the competitive environment. The incumbent maintains a focus on strategic and tactical goals and priorities when making decisions.
4. Strategic Influencing: Can handle strategic communication issues internally and externally. The incumbent builds relationships with others such as industry experts to develop arguments, rationales, or plans of action to address strategic matters. The incumbent is mindful of the potential impact of words and actions and therefore is politically astute on how to adjust language and behaviour within varying contexts.
5. Building Strategic Relationships: Proactively seeks to collaborate with, and help, team members and managers. Seeks opportunities to meet new people within and outside the Bank and uses these connections where appropriate. Builds trust by being approachable, discreet and by demonstrating empathy.
6. Developing and Coaching Talent: Demonstrate commitment to the development of all employees by supporting and facilitating learning opportunities through coaching, and mentoring, and through the sharing of expertise. The incumbent also supports on-the-job learning opportunities and delegates responsibility, allowing others to lead and learn new skills. The incumbent provides feedback in various contexts, equally using successes and failures as learning opportunities.
7. Customer Focus: Continuously review and revise the customer service model and service standards to be able to meet the evolving needs of the customer. Models service excellence by delivering on commitments to customers.
8. Results Focus: Driven to meet or exceed specific goals and objectives by planning or executing work in an effective and efficient manner. Remains focused on results and will leverage resources available and solve problems creatively to get the job done.
9. Self-awareness and Personal Development: Possess the ability to identify, articulate, and build on values, interests, skills, strengths, knowledge, experiences, and limitations to impact personal growth and professional success.

CORE VALUES:

1. Integrity: Ensures responsible and ethical behaviour and transparency in actions. Respects the privacy of individuals and the importance of safekeeping confidential information.
2. Mindfulness: Commits to the integration of mindfulness practices and principles within a corporate and organizational setting. Focuses on the present, is reflective and integrates learning.
3. Passion: Believes what the Bank does matters and takes satisfaction in elevating the lives of its customers. Is inspired, creative and goes beyond limits to achieve goals.
4. Accountability: Fosters a culture of individual and collective accountability and focuses on finding solutions and achieving results to deliver on commitments and to protect the Bank’s assets.
5. Customer Focus: Commits to delivering superior customer service by treating customers with respect, courtesy, and sensitivity. Is accessible, responsive, and efficient when serving customers.
6. Teamwork: Commits to the common goal, shared vision, and values and to serve our customers. Works collaboratively, with each individual sharing perspectives, experiences, and skills toward collective accomplishment.

1. Ensure tasks are executed with excellence and efficiency, meeting agreed-upon deadlines consistently.
2. Cultivate a professional demeanour and work approach, prioritizing high-quality service and remaining open to feedback, continual learning, and improvement.
3. Develop a comprehensive understanding of all relevant systems, policies, procedures, products, and services to guide employee performance effectively.
4. Exhibit professionalism through punctuality, attendance, dedication to customer service, adherence to health and safety protocols, and fostering teamwork and collaboration.
5. Maintain strict confidentiality regarding customer information, company transactions, and strategic plans.
6. Prioritize personal safety, the safety of others, and the protection of company assets through vigilance and adherence to safety protocols.
7. Attend all training sessions and staff meetings, leading where required, actively participating by offering suggestions and constructive feedback to contribute to ongoing improvement efforts.
8. Stay vigilant about health, safety, and wellness concerns within the team, ensure that team members comply with health and safety regulations, and address any issues promptly.
9. Show understanding and empathy towards personal challenges faced by team members and provide support when needed.
10. Promote employee well-being by encouraging a healthy work-life balance and supporting wellness initiatives.
11. Uphold the professional image and values of the Bank, fostering loyalty and respect among team members.
12. Propose ideas to improve the Bank’s ethical, social, governance, and environmental practices.
13. Authorize transactions & documents as permitted by the Signing Authority Policy.
14. Act in or provide relief for or support to other positions including the position of Executive Manager – Finance and Investments, as required, in line with the relevant policy guidelines.

The incumbent will have a high level of contact with various persons internally and externally to the Bank.   They will communicate by telephone, e-mail, letters, and in person daily.  They will be expected to build and develop cordial, professional relationships, and to work as part of cross-functional teams. The incumbent will be responsible for planning, directing, and controlling the work of others. The incumbent will often interact with customers, vendors, regulators, and other parties, and should use advanced leadership and communication skills to influence positive outcomes.  

1. Written Communication: Ability to utilize superior writing skills, ensuring accurate word usage, grammar, spelling, and punctuation in all written correspondence such as emails, letters, and memoranda.
2. Mathematical Proficiency: Proficient in intermediate arithmetic/accounting operations including addition, subtraction, multiplication, and division, with both whole numbers and decimals. Advanced capability to compute various calculations such as rates, ratios, and percentages accurately.
3. Phone Etiquette: Solid understanding of and experience with professional phone etiquette, encompassing appropriate tone and volume of voice during communication.
4. Document Generation: Competence in utilizing templates to generate letters, emails, and other forms of documentation, ensuring consistency and efficiency in communication.
5. Computer Proficiency: Advanced knowledge of computer programs for word processing, data entry, generating graphics, creating presentations, and conducting general banking tasks.

1. Demonstrated capacity to handle multiple tasks efficiently and excel in rapidly changing environments, prioritizing accuracy, and timeliness.
2. Aptitude for adhering to organizational policies, procedures, and instructions, both written and verbal, under the general guidance of immediate supervisors, while providing guidance to others.
3. Proficient in managing confidential information with discretion, safeguarding sensitive data to uphold organizational integrity.
4. Proficiency in thriving within competitive landscapes, consistently meeting challenging deadlines on a daily and weekly basis.
5. Ability to generate independent, forward-thinking ideas while fostering a collaborative spirit, enhancing teamwork and synergy within the senior management team.

PHYSICAL EFFORT                         

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to work normal hours and extended hours that will be required to execute the job tasks. These extended hours may be outside of normal working hours, weekends, and occasionally on public holidays.  
2. Physical agility to facilitate movement from place to place.
3. Normal physical strength to handle routine office materials and tools.
4. Normal dexterity of hands and fingers.
5. Occasional lifting and transporting up to 10 lbs.
6. Use of keyboard and looking at computer screens for extended period could place a moderate visual demand on the incumbent.

The incumbent works in a standard office environment and the demands of the position are typical of a role within an office environment.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent will be required to use standard office equipment including, but not limited to, photocopier, printer, adding machine, shredder, scanner, desktop computer, laptop, tablet, desk phone, cell phone, keypad, and badge reader. The noise level in the work environment is usually moderate. Periodic visits to other NBD branches or departments may be occasionally required.

A competitive salary and benefits package, commensurate with qualifications and experience will be offered to the selected candidate.

Please submit your resume and cover letter in confidence by 17 December 2025.

Only shortlisted candidates will be contacted.

Kindly note that this position is based in the Commonwealth of Dominica.