Employee Welfare Administrator

The Employee Welfare Specialist provides dedicated support for general employee welfare matters and manages the administrative functions related to employee support programs.

Main Functions/Responsibilities:

• Administer general employee welfare programs and initiatives, including health and wellness campaigns and employee recognition programs.
• Provide information and referrals to relevant community resources, government agencies, and non-profit organizations.
• Regularly visit different divisions and operational sites to engage with employees.
• Identify potential mental health or psychosocial issues through observation and conversation.
• Conduct outreach to employees to promote awareness of available support services.
• Conduct hospital visits to support injured or ill employees and their families.
• Attend funerals of employees or their immediate family members as a representative of the organization.
• Process and track employee loan requests, ensuring all necessary documentation is complete and approvals are obtained in a timely manner.
• Manage administrative tasks related to drug watch programs, including scheduling tests and maintaining records.
• Assist in coordinating logistical aspects of welfare-related events, workshops, or educational sessions.
• Maintain accurate and organized records of all welfare program participation, loan requests, and administrative activities.
• Serve as a point of contact for routine employee inquiries regarding welfare programs, directing complex counseling or psychological matters to the Workplace Wellness Specialist.
• Generate basic reports on welfare program participation and loan request status.
• Collaborate with Workplace Wellness Specialist and the Employee Relations team to ensure seamless administrative support for all welfare initiatives.
• Maintain confidential case notes and liaise with HR or management when appropriate.

Qualifications & Experience Required:

• Education: Bachelor's degree in Human Resources, Social Work or a related field.
• Experience: Minimum of 2-4 years of experience in an administrative support role, preferably within an HR or welfare-focused department.
• Skills: Strong organizational skills, meticulous attention to detail, excellent administrative capabilities, good communication (written and verbal), and proficiency in Microsoft Office Suite. Ability to handle sensitive information with discretion and maintain confidentiality.
• Access to working vehicle. This position requires the incumbent to utilise their own vehicle for work.

NB: Only suitable applications will be acknowledged.