Employee Benefits Sales Officer

The Employee Benefits Sales Officer generates new business, supports brokers, and delivers a strong client experience.

Employee Benefits Sales Officer

Location: Kingston, Jamaica (On-site)
Company: JN Life Insurance Company Limited

Level: Clerical, Permanent

About Us

We are The Jamaica National Group Limited, representing a globally respected brand, boldly finding ways to enrich lives and build better communities. Our core values make us who we are and guide how we operate; rooted in RESPECT, we believe our everyday work contributes to something larger than ourselves. We are dependable, authentic, and committed to delivering transparent solutions that create value for our customers.

About the Role

The Employee Benefits Sales Officer is responsible for expanding JN Life’s Group Life and Pension portfolio by generating new business, supporting brokers, and delivering a strong client experience. The role requires active prospecting, disciplined follow-up, and the ability to provide clear guidance to organizations seeking group insurance solutions. Success is measured through monthly sales targets, service SLAs, and strong retention of existing business.

Key Responsibilities

• Prospecting and Pipeline Development: Identify and pursue new group life and pension opportunities through networking, referrals, scheduled meetings, worksite presentations, and targeted outreach to JN Group member companies and external corporate clients.
• Client Needs Assessment: Conduct structured fact-finding sessions to understand clients’ current coverage, long-term goals, and workforce needs; translate findings into tailored Employee Benefits proposals.
• Proposal Development and Delivery: Prepare coordinated employee benefits plans and present them to decision-makers, ensuring all proposals are accurate, compliant, and delivered within required SLAs.
• Broker Relationship Management: Build and maintain strong relationships with JN Life Brokers through consistent engagement, monthly visits, and collaborative sales activities.
• Client Support and Retention: Monitor premium payments, guide plan amendments, support claims processing, and conduct follow-up visits to maintain required persistency levels and strengthen client loyalty.
• Reporting and Administrative Compliance: Submit weekly activity reports, ensure complete and accurate documentation for all applications, and maintain records to support operational and audit requirements.
• Professional Development: Participate in internal training and pursue industry-specific courses to strengthen technical knowledge and credibility with corporate clients.

Core Requirements

• Strong analytical thinking and problem-solving capability.
• Excellent communication skills, including confident presentation and client engagement abilities.
• Proficiency in Outlook, Word, Excel, PowerPoint, and databases.
• Ability to work independently, exercise good judgement, and maintain confidentiality.
• Strong interpersonal skills to build trust with brokers, clients, and internal teams.

Educational & Professional Requirements

• Bachelor’s Degree in Business, Finance, Marketing, or a related field.
• Ordinary Long Term (OLT) and Equity-Linked certifications (preferred).
• Three (3) years of experience in sales.

What’s in It for You

• A performance-driven sales role with clear metrics for growth.
• Opportunities to deepen expertise in group insurance and pension solutions.
• Tools to support fieldwork, including mobile computer.
• Flexible working hours.
• Travelling allowance (local travel required).

Apply Now

Take the next step in your sales career. Apply by the deadline: December 3, 2025