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The Document Management Technician is responsible for ensuring that documents are accurately updated, filed, scanned, and stored for the Branch.
KEY POSITION RESPONSIBILITIES:
Ensure original documents from Brokers, Agencies and Direct Clients, including Claims documents are stored safely and accurately.
Ensure requested documents are accurately scanned an uploaded.
Update and maintain accurate records for items being stored offsite at Access Records Management (ARM).
Scan and email documents to respective divisions/persons within Insurance Operations Property & Casualty Division.
Request boxes and files to and from storage.
Complete any job-related function relevant to the Insurance Operations Property and Casualty Division that may be required.
BEHAVIORAL COMPETENCIES:
Effectiveness in transmitting information, including confidentiality, facilitation/participation in sharing information, and oral and written expression.
Ability to provide quality service to internal and external clients, including demonstrated commitment to improvement of service.
Ability to complete job assignments, including judgement, problem solving, and use of appropriate resources in decision making.
Effectiveness in working with others to achieve individual and unit goals.
Effectiveness in transmitting information, including confidentiality, facilitation/participation in sharing information, and oral and written expression.
Ability to provide quality service to internal and external clients, including demonstrated commitment to improvement of service.
Ability to complete job assignments, including judgement, problem solving, and use of appropriate resources in decision making.
KEY TECHNICAL COMPETENCIES:
Basic knowledge and understanding of the core principles of insurance and how this is applied on a day-to-day basis.
Basic knowledge and understanding of the range of insurance products and services available in the market and how that knowledge can be used to meet client needs.
Basic knowledge of how claims should be handled and managed.
Basic knowledge of the underwriting process.
QUALIFICATION AND EXPERIENCE:
Minimum of five (5) CXC/CSEC passes, MUST include Math and English (minimum grade 2)
Proficient use of Microsoft Office Suite (Word, Excel, Powerpoint)
Proficient in the use of office equipment.
Minimum of one (1) year office experience working in a corporate business environment.
We accept MS Word, PDF and Rich Text Format. Maximum file size 2MB
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Document Management Technician (Grenada)
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