Dispatch & Receiving Clerk

The incumbent is responsible for monitoring, inspecting and verifying the inter-location, inter-department and inter/intra warehouse movement of all inventory, as well as all dispatch, receiving and return processes.

Duties & Responsibilities:

• Receive and inspect incoming shipments for accuracy, verifying contents against purchase orders, invoices, or other documentation and recording shortages, damages, or discrepancies.
• Notify QA personnel and provide samples for approval before properly labelling and routing received goods to designated storage areas in the warehouse.
• Coordinating of picking, packing, scheduling and dispatching deliveries (both local and export);
• Assist in staging and loading goods for dispatch, ensuring timely and accurate shipping
• Check and verify outbound orders against packing lists or shipping documents to ensure the accuracy of order contents, packaging, and labelling.
• Maintain visibility and control of all goods leaving and entering warehouse areas
• Communicate with drivers, warehouse team, and customer service as needed.
• Prepare and maintain accurate records of all receiving and dispatch transactions.
• Ensure all paperwork is completed, signed, and filed appropriately.
• Use warehouse management systems (ERP) systems and stock sheets to update inventory records.
• Coordinating and ensuring adherence to stock rotation protocols for all materials and products, as well as maintaining adequate records for traceability as per quality requirements;
• Perform regular cycle counts of warehouse inventory (by storage location and expiry dates) daily or as required;
• Performing daily inspections of the warehouses to ensure acceptable storage conditions and organization;
  • Ensure that all warehouse raw and packaging inventory is properly stored and secured (stretch-wrapped, top covered, pallets used in good condition);
• Maintain cleanliness and organization in receiving and dispatch areas.
• Communicates with internal departments and other parts of the value chain to ensure the timely supply of raw and packaging materials to internal customers as well as finished goods to external customers;
• Liaise with Warehouse Supervisor on critical items relating to warehouse.
• Conducting inventory cycle counts and updating stock sheets (raw, packaging & finished) as required;
• Conforms to all established departmental & company policies, procedures & objectives, fulfils the requirements of CGA Ltd.’s SQF Program including but not limited to GMPs, PPE, HACCP, food safety & HSE site protocols.
• Be knowledgeable of all warehouse operations, protocols and activities;
• Immediately report any non-conformances relating to warehousing operations to the warehouse supervisor and/or manager;
• Maintains warehouse staff job results by coaching / training, appraising, monitoring and if required disciplining employees;
• Performs other related tasks and responsibilities as required by the Warehouse Supervisor and/or Manager;
• Undergo any job-related training required by the company;