Disbursement Operations Administrator

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Group Jamaica Limited is seeking a suitable candidate to join our Disbursement Operations team in the capacity of:

Disbursement Operations Administrator  
(Grade 3)

Drive efficiency, business optimization and seamless administrative operations.

Actively participate in digital transformation initiatives for the Disbursement Operations Unit.

Providing support to team members, act as a float during peak workloads or team members' leave, addressing queries, ensure end-to-end processing of urgent requests and collaborating on the development and maintenance of a Learning and Development Hub.

Location: Kingston

As a Disbursement Operations Administrator, you will:

• Execute day-to-day administrative tasks, ensuring accuracy and compliance with company policies.
• Coordinate and manage disbursement activities, including processing payments and handling financial documentation.
• Maintain organized and efficient filing systems for financial records.
• Analyse existing processes to identify opportunities for optimization and efficiency gains.
• Collaborate with cross-functional teams to implement process improvements.
• Proactively identify and address operational challenges to enhance overall performance.
• Embrace and implement technology solutions to streamline processes and enhance productivity.
• Stay updated on industry trends to incorporate innovative practices into daily operations.
• Provide support in various areas, such as invoice processing, report generation, and ad-hoc tasks.
• Collaborate with team members to ensure a smooth workflow during transitions
• Address and resolve queries related to disbursement processes promptly and effectively.
• Collaborate with internal stakeholders to provide accurate and timely information in response to queries.
• Proactively communicate with relevant parties to prevent and mitigate potential issues.
• Prioritize and expedite critical tasks to meet business needs.
• Collaborate with team members to handle unexpected workload spikes efficiently.
• Perform other job-related duties assigned from time to time.

What do you need?

• Bachelor’s degree in Finance, Business Administration, or equivalent qualification from a recognised tertiary institution.
• Three (3) years’ experience as an administrator, preferably within a Finance setting.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Excellent human relations skills.
• Ability to adapt and thrive in a fast-paced environment.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than October 17, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.