Customs Clerk Grade 2

Support Customs Department by ensuring that customs documents for shipping or clearing of cargo are completed accurately so that customers receive their cargo in a timely manner.

Job Summary

Support Customs Department by ensuring that customs documents for shipping or clearing of cargo are completed accurately so that customers receive their cargo in a timely manner.

Job Responsibilities 

BUSINESS RESULTS

• Ensure accuracy of brokerage fees & Asycuda user fees to ensure profit on shipments.
• Ensure 100% accuracy of documentation (imports/exports) & classification to avoid wastage/drawdown fees, delays, customs penalties & minimise customs overtime.
• Keep up to date with new laws and tariff as set out by the Government related to Customs so as to benefit customers and safeguard the company from fines.

CUSTOMER SERVICE

• Respond accurately & promptly to requests for quotations & information for shipments, customs clearance & follow-up accordingly.
• Liaise with Customs, Haulers to obtain PTR (Permit to Remove) on containers from Pt Lisas/POS to Piarco as quickly as possible to enable the maximum period for rent free days available to our customers

• Provide courteous, prompt & efficient service to enable customer satisfaction, customer retention & repeat business

INTERNAL PROCESS

• Liaise with transport company for the haulage of the container from the port to Warehouse for un-stuffing.
• Review customer documents for errors, omission and required permits / licenses before processing.
• Complete documentation for import and/or export shipments including transhipment cargo.  
• Prepare package of documents for customs, shipping lines and filing for approval.
• Responsible for the correct classification code for imported and/or exported goods.
• Oversee examination of cargo/documentation for bonded, transhipment or returning (EX2) cargo by relevant Officers, inclusive of preparation of overtime document. Conduct site/plant visit if necessary
• Submit to invoicing clerk, documents for processing the Comptroller charges and OGA invoices for payment.
• Request exemptions on OGA fees where applicable
• Check shipment selectivity once Comptroller charges have been paid and notify Coordinator for recording on file.
• Prepare and submit Brokerage Quotations upon request by customers.
• Answer any queries raised by Customs on shipments processed.
• Complete Certificates of Origin, Health Certificates, Licenses and Permits for key customers.
• Annually request from consignees, the required documents for processing their yearly applications with Customs 
• Responsible for accurate record keeping for all drawdown accounts

• Attach processed shipping documents in Magaya for Ocean Export and notify them once completed. 

• Responsible for accurate & timely data entry into Asycuda/ACE
• File all relevant documents accurately & in a timely manner.

TEAM

• Lend support in assisting in Field Work/Logistics if & when required.
• Ensure proper use of workstation, security of data & shut down of computer at end of the day

• Lend support in preparing Quotations when required.
• Liaise with all departments within the company.
• Perform other duties & responsibilities as may be required to maximize the efficiency, productivity, teamwork, customer relations & enhance the entire operations of the company