We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Cancel
This job is expired
Atpoint Group

Customer Service Agents Needed

Atpoint Group

  • St. Catherine
  • 100000 - or more
  • Permanent full-time
  • Updated 15/11/2023
  • Felecia

Join the Squad at AtPoint Group!** Customer Service Agents needed.

Are you ready to take the leap into the world of customer service and become a hero for those in need of assistance? We're on the lookout for dynamic individuals to join our team of Customer Service Agents!

 

Customer Service Responsibilities:

  • Handling inbound and outbound calls.
  • Listening and responding to customers' concerns, issues, and questions.
  • Troubleshooting issues to find appropriate solutions.
    Maintaining a positive attitude and calmly responding to customers' complaints.
  • Working effectively with a team to achieve goals. 
  • Referring issues to the support team where necessary.

 

       Requirements and Qualifications:

  • High school diploma or equivalent
  • At least one year of previous experience in Customer Service or in a related field is a plus.
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software a plus
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed; able to work without supervision
  • Excellent verbal and written communication skills
  • Able to create trust and build relationships
  • Able to analyze problems and strategize for better solutions

 

       **What's in It for You**

  • 🌟 Full-time gig with unlimited incentives
  • 🌟 Free Health and life insurance – we've got you covered.
  • 🌟 Vacation, Sick Leave, and Compassionate Leave – life happens, and we understand.
  • 🌟 Paid Holidays – celebrate and get paid for it!
  • 🌟 Performance incentives – bonuses are our love language.
  • 🌟 Employee engagement activities – because we know how to have fun.

 

Ready to embark on this thrilling adventure with us? Join our team of Customer Service Agents, where every call is a chance to make someone's day better and brighter!

 

Apply now and let your customer service journey begin! 💫🚀📞

 

Ref: Customer Service Agents

Atpoint Group

Atpoint Group