Creative & Communications Intern-Seprod

See Job Description Below

Objectives and Purpose of the Job:

The Creative & Communications Graduate Intern will support the Creative & Communications Unit with a primary focus on Production Coordination for internal and external creative deliverables. This role is designed for a candidate who thrives in a fast-paced, agency-style environment and is comfortable operating behind the scenes to ensure projects move from request to completion on time, on brief, and with strong operational control.

The intern will assist with the coordination of production schedules, timelines, approvals, stakeholder communication, and documentation across commercial productions, internal videos, content shoots, and creative deliverables for Seprod Group’s brands.

Note: While the intern will be exposed to creative development and brand communications, this is not a “creative lead” or “content creator” role. Success in this position is measured by planning, coordination, execution, and follow-through.

1) Production Coordination (Primary Focus)

● Support the Creative Operations Lead in planning and executing productions including commercials, internal videos, photoshoots, content shoots, and related creative projects.

● Assist with scheduling and coordination of:

○ Production timelines and workback schedules

○ Call times, crew/talent coordination, and run-of-show documents

○ Internal reviews and approvals

○ Stakeholder check-ins and follow-ups

● Track deliverables across multiple projects simultaneously and ensure deadlines are met.

● Support vendor coordination (production houses, freelancers, talent, printers, media partners) including communication, confirmations, and documentation.

● Maintain accurate project records (briefs, shot lists, timelines, feedback logs, approvals, final exports, file locations).

● Assist with on-site production support where required (set readiness, timekeeping, team coordination, logistics).

2) Project & Workflow Administration

● Provide administrative support including meeting scheduling, agenda preparation, and action item tracking.

● Support day-to-day workflow coordination across the Creative & Communications team to ensure tasks are moving and owners are clear.

● Assist in compiling and preparing status updates, production recaps, and weekly progress reporting.

3) Creative & Communications Support (Secondary)

● Support creative execution through basic tasks such as:

○ Coordinating creative requests and routing them correctly

○ Assisting with copy edits, content scheduling, and asset coordination

○ Supporting campaign rollouts and communications timelines

4) Agency-Life Exposure & Professional Development

● Participate in fast-paced project cycles with shifting priorities and tight deadlines.

● Learn production and campaign workflows from briefing to delivery.

● Engage in cross-functional collaboration with marketing, brand teams, external partners, and internal stakeholders.

5) Compliance & Professional Standards

● Observe and adhere to company safety standards.

● Maintain confidentiality and discretion when handling sensitive information, creative work, and internal communications.

● Perform any other related duties as assigned by the Creative Operations Lead / Creative & Communications Manager.

Academic/Technical/Management: Experience and Qualifications

● Degree (or final-year student) in Communications, Marketing, Media, Journalism, Business, Project Management, or related field.

● Strong command of written and spoken English.

● Demonstrated organizational ability (school projects, internships, volunteer leadership, administrative roles).

● Comfortable working with digital tools and documentation.

Required Skills & Competencies (Production Coordinator Traits)

Operational & Coordination Skills

● Strong planning and time management skills; able to manage multiple deadlines simultaneously.

● High attention to detail and accuracy (times, names, deliverables, approvals, documentation).

● Strong follow-through: can track tasks to completion without needing repeated reminders.

● Ability to anticipate issues and escalate appropriately.

Communication & Stakeholder Management

● Clear and professional written communication (emails, briefs, follow-ups, meeting notes).

● Confident verbal communication with internal teams and external vendors.

● Active listening and ability to interpret feedback into actionable next steps.

Judgment & Work Ethic

● Calm under pressure and able to work in unpredictable production environments.

● Flexible and willing to work outside standard hours when production schedules require.

● Reliable, punctual, and accountable.

Tools (Preferred)

● Microsoft Office Suite (Word, Excel, PowerPoint) - or its equivalents - required.

● Familiarity with project tracking tools (e.g., ClickUp, Asana, Trello) is an asset.

● Familiarity with creative tools is an asset (Adobe Suite, Canva).

Other Personal or General Characteristics

● Highly organized and process-oriented

● Proactive and self-directed

● Collaborative and team-focused

● Comfortable in a fast-paced environment

● Strong sense of urgency and ownership

● Professional discretion and confidentiality

External Contacts

● Production Companies / Production Houses

● Freelancers (videographers, editors, photographers, talent)

● Media Partners

● Other stakeholders as required