Country Manager

This role is responsible for expanding market share, strengthening agent networks, and ensuring the company’s operations align with local regulations and corporate objectives.

Key Responsibilities

• Lead the execution of JN Money Services’ strategic plans within the Cayman Islands.

• Drive sustainable growth and profitability by expanding JNMS (Cayman) Ltd’s market share and agent network.

• Develop and implement innovative business initiatives to attract new customers and enhance revenue streams.

• Ensure full compliance with operational standards, internal policies, and regulatory requirements.

• Provide effective leadership, direction, and support to staff and functional units to achieve organizational goals.

• Champion continuous improvement in operational efficiency and customer experience.

• Prepare and present timely management and performance reports.

• Maintain strong communication and stakeholder relationships, both internally and externally.

Qualifications & Experience

• MBA in Business Administration or a related discipline.

• Proven experience leading teams in a customer-focused or service-driven environment.

• Experience in the global remittance or financial services sector would be an asset.

• Familiarity with Cayman Islands Monetary Authority (CIMA) regulations is advantageous, though not required.

• Eligibility to work in the Cayman Islands.

Core Competencies

• Strong leadership and people management skills.

• Excellent interpersonal, oral, and written communication abilities.

• Strong analytical and quantitative capabilities.

• Exceptional planning, problem-solving, and decision-making skills.

• Ability to thrive in a fast-paced, dynamic environment.

• High standards of professionalism, integrity, confidentiality, and accountability.

• Strong organizational and time management skills.