Coop Processor (Contract)

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services- Revenue Operation & Payments team in the capacity of:

Coop Processor (Contract)

Process payments that are remitted via salary deduction in an accurate and timely manner.

Provide support in locating and posting salary payments outside of group processing to ensure client satisfaction.

Location: Kingston

As a Coop Processor, you will:

• Browse system records and action updates based on policy status changes, written requests and obvious discrepancies in allocations.
• Reconcile listings and cheques received from clients with previous month’s record.
• Investigate exceptions arising from the reconciliation process and take the necessary corrective actions.
• Prepare and submit journal voucher to correct any misallocation of payment via audit/processing and for policies that are coded PAP or to other Co-ops within the specified time frame.
• Update computer records with changes and pay outstanding bill.
• Clear Global 360 with the salary deduction forms, action forms and remittances.
• Ensure that any inaccuracies and discrepancies in the posting of client payments are resolved in the shortest time possible to facilitate the effective operation of the department and the achievement of the goals and objectives.
• Perform other job-related duties assigned from time to time.

What do you need?

• A minimum of six (6) CXC general proficiency subjects including Mathematics and English Language.
• Relevant Life Office Management Association (LOMA) I and II designations are assets.
• Two (2) years working experience including one (1) year in an operations division of a life insurance company.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• High level of integrity.
• Good written and oral communication skills.
• Ability to handle customer complaints resolve issues effectively.
• Excellent interpersonal/human relations skills.
• Working knowledge of insurance products, processes, and procedures.
• Good time management skills.
• Ability to work on own initiative.
• Working knowledge of local Data Privacy Acts.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than January 30, 2026.

While we appreciate all applications, only shortlisted candidates will be contacted.